Greenlight Guru incident

Service disruption [US]

Major Resolved View vendor source →

Greenlight Guru experienced a major incident on July 10, 2025 affecting Greenlight - US, lasting 7h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 06:00 PM UTC
Resolved
Jul 11, 2025, 01:30 AM UTC
Duration
7h 29m
Detected by Pingoru
Jul 10, 2025, 06:00 PM UTC

Affected components

Greenlight - US

Update timeline

  1. investigating Jul 10, 2025, 03:35 PM UTC

    We are currently investigating this issue.

  2. identified Jul 10, 2025, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 10, 2025, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 10, 2025, 09:26 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 11, 2025, 12:16 PM UTC

    This incident has been resolved.