Resolved after 1 hour 49 minutes, affecting Greenlight Guru Quality - QMS (Greenlight Guru Quality - US) and Greenlight Guru Quality - QMS (Greenlight Guru Quality - EU) and 1 more, on August 13, 2026.
This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Aug 13, 2026, 12:23 AM UTC
We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.
- investigating Aug 13, 2026, 12:23 AM UTC
We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.
- identified Aug 13, 2026, 12:33 AM UTC
We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.
- identified Aug 13, 2026, 12:33 AM UTC
We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.
- identified Aug 13, 2026, 01:36 AM UTC
We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.
- monitoring Aug 13, 2026, 01:41 AM UTC
A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to [email protected] if you continue experiencing issues.
- monitoring Aug 13, 2026, 01:41 AM UTC
A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to [email protected] if you continue experiencing issues.
- resolved Aug 13, 2026, 02:12 AM UTC
This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.
- resolved Aug 13, 2026, 02:12 AM UTC
This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.
- resolved Aug 13, 2026, 02:12 AM UTC
This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.
Your product runs on more than Greenlight Guru
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services