Ongoing since 11:25 PM UTC, affecting Greenlight Guru Quality - QMS (Greenlight Guru Quality - EU) and Greenlight Guru Quality - QMS (Greenlight Guru Quality - AUS) and 1 more.
A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to [email protected] if you continue experiencing issues.
Affected components
Update timeline
- investigating Nov 04, 2026, 11:14 PM UTC
We are currently investigating reports of increased error rates affecting parts of the Greenlight Guru platform. Users may experience intermittent errors. Our engineering team is actively working to determine the root cause.
- identified Nov 04, 2026, 11:25 PM UTC
We have identified the cause of the elevated error rates. We are currently implementing a fix and monitoring recovery.
- monitoring Nov 05, 2026, 12:10 AM UTC
A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to [email protected] if you continue experiencing issues.
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