Is Gong down?

Last checked 5m ago
Current status
Gong is having a partial outage

Active incident: Gong CRM is currently affected by a service disruption at S…

Official status page: https://status.gong.io · Polled every 5 minutes · 7 components tracked

Gong is reporting a partial outage right now (last checked 5m ago). Some components are affected; others remain operational.

Real-time Gong status, recent outages, and incident history — pulled directly from Gong's official status page at https://status.gong.io every 5 minutes. Pingoru tracks 7 Gong services and has captured 15 incidents in the last 90 days (95.71% uptime). Get email, Slack, Discord, or webhook alerts the moment Gong reports a new incident — free for 5 monitors, no credit card.

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Gong uptime 95.71% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 6h 5m
    Started Sep 16, 2026, 11:34 AM UTC
    ForecastEngage
    Timeline · 3 updates
    • monitoring · Sep 16, 2026, 09:24 AM UTC

      Status: Monitoring We have identified an issue affecting CRM, due to a third-party service provider, Salesforce, degradation. All users with Salesforce CRM integration may experience delayed data updates across Deal Board, Forecast, Enrich, AI fields and Engage. There is no loss of data. We are actively tracking the third-party status and will provide another update in 1 hour.

    • monitoring · Sep 16, 2026, 10:40 AM UTC

      Status: Monitoring We are working to ensure service is fully restored for all customers. Please check back for updates. Affected components Forecast (Degraded performance) Engage (Degraded performance)

    • monitoring · Sep 16, 2026, 11:34 AM UTC

      Status: Monitoring We are currently monitoring system recovery following an update from our third-party service provider (Salesforce), who has begun rolling out a fix. Users with Salesforce CRM integration may still experience delayed data updates across Deal Board, Forecast, and Engage as service normalizes. Please check back for updates. Affected components Forecast (Degraded performance) Engage (Degraded performance)

    Latest: Status: Monitoring We are currently monitoring system recovery following an update from our third-party service provider (Salesforce), who has begun rolling out a fix. Users with S…

Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 16, 2026, 02:51 PM UTC · Resolved Sep 16, 2026, 02:51 PM UTC
    ForecastEngage
    Timeline · 3 updates
    • investigating · Sep 16, 2026, 01:25 PM UTC

      Status: Investigating Investigating: Our team continues to investigate the issue affecting multiple Gong components, including Forecast, Flows, and the Call page. Users may experience loading issues and errors when accessing these areas or performing certain actions. Please check back for updates. Affected components Forecast (Degraded performance) Engage (Degraded performance)

    • identified · Sep 16, 2026, 02:29 PM UTC

      Status: Identified We identified a frontend regression introduced by a recent migration. We are working to revert the affected change and restore the service. Please check back for updates. Affected components Forecast (Degraded performance) Engage (Degraded performance)

    • resolved · Sep 16, 2026, 02:51 PM UTC

      Status: Resolved The issue has been resolved. We reverted the affected frontend change, and the impacted pages are now functioning as expected. Thank you for your patience. Affected components Forecast (Operational) Engage (Operational)

    Latest: Status: Resolved The issue has been resolved. We reverted the affected frontend change, and the impacted pages are now functioning as expected. Thank you for your patience. Affecte…

  2. Resolved
    Started Sep 10, 2026, 04:06 PM UTC · Resolved Sep 10, 2026, 04:06 PM UTC
    Data Capture
    Timeline · 4 updates
    • investigating · Sep 09, 2026, 08:27 PM UTC

      Status: Investigating We are currently investigating an issue affecting Data capture & recording. Users in the US-hosted environment may experience delays in call processing (~20 minutes for video calls, ~70 minutes for audio calls). We will provide another update in 30 minutes. Affected components Data Capture (Degraded performance)

    • investigating · Sep 09, 2026, 09:08 PM UTC

      Status: Investigating Our team continues to investigate the issue affecting Data Capture & Processing. Please check back for updates. Affected components Data Capture (Degraded performance)

    • investigating · Sep 10, 2026, 09:26 AM UTC

      Status: Investigating We are currently not observing any active errors across our services. However, our engineering team is continuing to investigate the underlying issue to pinpoint the root cause and ensure complete stability. We will provide further updates as more information becomes available. Affected components Data Capture (Degraded performance)

    • resolved · Sep 10, 2026, 04:06 PM UTC

      Status: Resolved The issue has been resolved. Affected components Data Capture (Operational)

    Latest: Status: Resolved The issue has been resolved. Affected components Data Capture (Operational)

  3. Resolved
    Started Sep 09, 2026, 06:40 PM UTC · Resolved Sep 09, 2026, 06:40 PM UTC
    Timeline · 3 updates
    • investigating · Sep 09, 2026, 05:57 PM UTC

      Status: Investigating Investigating: We are investigating a database issue tat is having impact on the Gong Anywhere extension, resulting in the UI overlays not to be rendered in Gmail / SFDC / Dynamics.

    • monitoring · Sep 09, 2026, 06:09 PM UTC

      Status: Monitoring A fix was implemented to restore Gong Anywhere Extension and our team is monitoring.

    • resolved · Sep 09, 2026, 06:40 PM UTC

      Status: Resolved The issue has been resolved.

    Latest: Status: Resolved The issue has been resolved.

  4. Resolved
    Started Sep 08, 2026, 11:02 PM UTC · Resolved Sep 08, 2026, 11:02 PM UTC
    EngageWeb App
    Timeline · 2 updates
    • identified · Sep 08, 2026, 08:35 PM UTC

      Status: Identified We have identified an issue affecting Engage (People) and the Gong Anywhere Chrome extension. A subset of users in the US-hosted environment may experience display and loading issues on the People page, as well as contact overlay details failing to render in the extension. We are currently working to mitigate the issue. Affected components Web App (Degraded performance) Engage (Degraded performance)

    • resolved · Sep 08, 2026, 11:02 PM UTC

      Status: Resolved The issue has been resolved. Affected components Web App (Operational) Engage (Operational)

    Latest: Status: Resolved The issue has been resolved. Affected components Web App (Operational) Engage (Operational)

  5. Resolved
    Started Sep 08, 2026, 07:07 PM UTC · Resolved Sep 08, 2026, 07:07 PM UTC
    Engage
    Timeline · 3 updates
    • investigating · Sep 08, 2026, 06:10 PM UTC

      Status: Investigating Users may be experiencing disruptions with Engage Accounts. Our teams are working quickly to investigate and address the issue.

    • investigating · Sep 08, 2026, 06:18 PM UTC

      Status: Investigating Users may be experiencing disruptions with Engage Accounts. Our teams are working quickly to investigate and address the issue. Affected components Engage (Degraded performance)

    • resolved · Sep 08, 2026, 07:07 PM UTC

      Status: Resolved The issue has been resolved. Affected components Engage (Operational)

    Latest: Status: Resolved The issue has been resolved. Affected components Engage (Operational)

See the full Gong outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 15 incidents View full outage history →