Is Gong down?
Last checked 3m agoNo incidents right now.
Gong is operational right now. Last checked 3m ago; the most recent incident resolved 2d ago.
Real-time Gong status, recent outages, and incident history — pulled directly from Gong's official status page at https://status.gong.io every 5 minutes. Pingoru tracks 7 Gong services and has captured 20 incidents in the last 90 days (93.17% uptime). Get email, Slack, Discord, or webhook alerts the moment Gong reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Web App
Timeline · 4 updates
- investigating · Jul 27, 2026, 08:46 AM UTC
Status: Investigating We are currently investigating an issue affecting access to the Gong application. Impact: Users across all environments may experience sign-in failures or authentication timeouts. Status: Our engineering team is actively investigating the root cause. Next Update: We will provide another update as soon as possible. Affected components Web App (Full outage)
- investigating · Jul 27, 2026, 08:54 AM UTC
Status: Investigating We are currently investigating an issue affecting access to the Gong application. Impact: Users across all environments attempting to sign in using Office 365 may experience sign-in failures or authentication timeouts. Status: Our engineering team is actively investigating the root cause. Next Update: We will provide another update as soon as possible. Affected components Web App (Full outage)
- identified · Jul 27, 2026, 09:18 AM UTC
Status: Identified We have identified the issue affecting the Gong app. A subset of users across all environments attempting to sign in using Office 365 may experience sign-in failures or authentication timeouts. We are currently working on a fix. We will provide another update as soon as more information becomes available Affected components Web App (Full outage)
- resolved · Jul 27, 2026, 10:05 AM UTC
Status: Resolved This issue has been resolved. Affected components Web App (Operational)
Latest: Status: Resolved This issue has been resolved. Affected components Web App (Operational)
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- Data Capture
Timeline · 3 updates
- identified · Jul 21, 2026, 09:03 PM UTC
Status: Identified We have identified the issue affecting call processing. Users in the US may experience delays in call processing. Fix have been deployed. Next update in 30 minutes. Affected components Data Capture (Degraded performance)
- monitoring · Jul 21, 2026, 09:37 PM UTC
Status: Monitoring We have implemented a fix and are currently monitoring system performance. Affected components Data Capture (Degraded performance)
- resolved · Jul 21, 2026, 10:14 PM UTC
Status: Resolved The issue has been resolved. Affected components Data Capture (Operational)
Latest: Status: Resolved The issue has been resolved. Affected components Data Capture (Operational)
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- Data Capture
Timeline · 3 updates
- identified · Jul 14, 2026, 02:33 PM UTC
Status: Identified We are investigating reports of issues with the Gong extension and are working to resolve them for affected users. Affected components Data Capture (Degraded performance)
- identified · Jul 14, 2026, 04:27 PM UTC
Status: Identified We have identified the issue affecting the Gong extension (specifically version 1.0.76). A subset of Salesforce users may experience issues with the extension being unresponsive or failing to load. We are currently deploying a fix, which we estimate will be available for all users in a few hours. In the meantime, affected users can uninstall and reinstall the extension to resolve the issue immediately. Affected components Data Capture (Degraded performance)
- resolved · Jul 15, 2026, 04:00 AM UTC
Status: Resolved The issue affecting the Gong extension has been fully resolved. Affected components Data Capture (Operational)
Latest: Status: Resolved The issue affecting the Gong extension has been fully resolved. Affected components Data Capture (Operational)
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- Mobile AppData CaptureWeb App
Timeline · 2 updates
- investigating · Jul 13, 2026, 10:45 AM UTC
Status: Investigating We experienced an issue affecting the Gong platform. Our engineering team successfully mitigated the impact and restored full service. We are now investigating the root cause to prevent similar issues in the future. Affected components Web App (Full outage) Mobile App (Full outage) Data Capture (Full outage)
- resolved · Jul 13, 2026, 10:48 AM UTC
Status: Resolved The issue has been resolved. Affected components Web App (Operational) Mobile App (Operational) Data Capture (Operational)
Latest: Status: Resolved The issue has been resolved. Affected components Web App (Operational) Mobile App (Operational) Data Capture (Operational)
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- Mobile AppWeb App
Timeline · 2 updates
- investigating · Jul 12, 2026, 09:27 AM UTC
Status: Investigating We are currently experiencing an issue affecting the Gong platform. Our engineering team is actively investigating the root cause and working to mitigate the impact to restore full service as quickly as possible. Affected components Web App (Full outage) Mobile App (Full outage)
- resolved · Jul 12, 2026, 09:59 AM UTC
Status: Resolved Gong platform is fully operational. Affected components Web App (Operational) Mobile App (Operational)
Latest: Status: Resolved Gong platform is fully operational. Affected components Web App (Operational) Mobile App (Operational)
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See the full Gong outage history
15 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Gong outage history →Or sign up free to get alerts when Gong breaks · 10 free monitors · No credit card
- Gong Application Sign-in Issues ResolvedStarted Jul 27, 2026, 10:05 AM UTC · Resolved Jul 27, 2026, 10:05 AM UTC · —
- Call processing delays ResolvedStarted Jul 21, 2026, 10:14 PM UTC · Resolved Jul 21, 2026, 10:14 PM UTC · —
- Gong extension issue ResolvedStarted Jul 15, 2026, 04:00 AM UTC · Resolved Jul 15, 2026, 04:00 AM UTC · —
- Gong Platform Issues ResolvedStarted Jul 13, 2026, 10:48 AM UTC · Resolved Jul 13, 2026, 10:48 AM UTC · —
- Service Alert: Gong Platform Issues ResolvedStarted Jul 12, 2026, 09:59 AM UTC · Resolved Jul 12, 2026, 09:59 AM UTC · —
- Started Jul 02, 2026, 08:21 PM UTC · Resolved Jul 02, 2026, 08:21 PM UTC · —
- Started Jul 01, 2026, 05:22 AM UTC · Resolved Jul 01, 2026, 05:22 AM UTC · —
- Web app - Limited scope incident ResolvedStarted Jun 22, 2026, 10:21 PM UTC · Resolved Jun 22, 2026, 10:21 PM UTC · —