Gong incident

We are currently experiencing issues with Gong Enrich

Resolved after 1 hour 32 minutes, affecting Data Capture and Web App, on October 8, 2026.

monitoring Oct 08, 2026, 12:51 PM UTC

We have implemented a fix for the issue affecting Gong Enrich, and our team is now monitoring system performance to confirm the service is operating as expected. We will provide another update once we have confirmed full recovery.

Started
Oct 08, 2026, 12:28 PM UTC
Resolved
Oct 08, 2026, 02:01 PM UTC
Duration
1h 32m
Detected by Pingoru
Oct 08, 2026, 12:28 PM UTC

Affected components

Data CaptureWeb App

Update timeline

  1. investigating Oct 08, 2026, 12:28 PM UTC

    We're investigating an issue causing Gong Enrich to be unavailable. Our teams are aware and working on it. We'll provide another update as soon as we have more information

  2. monitoring Oct 08, 2026, 12:51 PM UTC

    We have implemented a fix for the issue affecting Gong Enrich, and our team is now monitoring system performance to confirm the service is operating as expected. We will provide another update once we have confirmed full recovery.

  3. resolved Oct 08, 2026, 02:01 PM UTC

    The issue has been resolved

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