Is Clari down?

Clari is currently experiencing longer load times and errors than normal. Our engineering team is actively investigating the issue.

The engineering team is continuing to investigate the issue. At this time users may still be experiencing longer page load times or increased errors.

We have identified and fixed a problem that was overloading database queries and resulted in slow performance throughout the application. All systems should be functioning normally again.

At approximately 23:44 on 2026-06-05 UTC some Clari users experienced long page load times and errors when trying to use the application. The Clari Engineering team was able to determine that a database operation was continually executing and overloading one of the databases. Once the database call was stopped and the stuck connections were cleared, system performance was able to return to normal at around 04:33 on 2026-06-06 UTC.

Some customers may be seeing problems with connectivity to Clari Copilot Our engineering team is actively investigating.

We are continuing to investigate this issue.

Update: Resolution Requires Customer Action Our engineering teams have resolved the issue and we are monitoring the fix. However, customers who continue to experience an impact must take action to fully restore functionality. Required Action: Salesforce Administrators (Role: Full System Administrator) must: * Navigate to **Workspace Settings > Integrations** in Clari Copilot. * Re-authenticate the Salesforce integration. Resolution Process: After re-authentication - Our systems will automatically re-sync your Salesforce data from the impacted window. - Full functionality will be restored within the following hours. Who Should Take Action: Customers who continue to experience Salesforce CRM connectivity issues after this update. If you encounter any issues or need assistance during the re-authentication process, please reach out to our Support Team.

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

Starting at approximately 15:25 on 2026-06-04 UTC, a code defect in Clari Copilot's internal integration maintenance process caused Salesforce integrations to become disconnected for a subset of customers. This impacted Salesforce data sync only. All other Copilot functionality continued to operate normally. The Clari engineering team identified the cause and rolled out a fix at 18:29 on 2026-06-04 UTC. Affected customers were provided re-authentication instructions to restore their Salesforce connection, after which full functionality resumed. No customer data was lost during this incident

Some customers using Copilot with Google Meet are not seeing their meetings recorded. Our engineering team is actively investigating.

Our engineering teams have identified the issue and are implementing a fix. Due to a recent change on Google Meet copilot bots are unable to join some of the Google Meet meetings. Team has found a fix and is working on implementing it. The next status update will be after the fix has been applied.

Our engineering teams have resolved the issue and we are monitoring the fix.

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

Starting at approximately 02:00 on 2026-06-02 UTC Google began rolling out a change that was incompatible with Clari Copilot Google Meet recorder bots. This impacted a subset of customers using Google Meet preventing the bots from joining calls. Clari engineering team identified the change and rolled out a fix at 12:47 2026-06-03 UTC resolving the issue.

The Clari Revenue platform is currently seeing an increase in errors in Inspection and Forecasting modules. Our engineering team is actively investigating the issue.

Our engineering teams have implemented a fix which has addressed the observed errors. We are monitoring the system to confirm the issue has been resolved. The next status update will be when remediation efforts are complete or the state of this incident otherwise changes.

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

On 2026-05-11 at approximately 18:55 UTC, a number of Clari customers encountered errors connecting to the Salesforce integration within the Clari application. Engineers identified a configuration change that enabled a 30-day idle timeout for Salesforce refresh tokens, which caused integration user sessions to be invalidated and disconnected across multiple organizations. The setting was disabled at approximately 19:15 UTC, after which availability began recovering. Full service availability was confirmed for all affected organizations by approximately 20:52 UTC. Other areas of the Clari application were unaffected during this time.

CRM syncing is showing a delay of a a few hours. we expect the delay to be caught up by 8:00 AM UTC

Our engineering teams have resolved the issue and we are monitoring the fix.

We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

On 2025-05-08 at approximately 02:52 UTC, customers experienced delays of several hours with RevDB CRM sync jobs due to an internal service connectivity issue impacting the workflow system responsible for processing syncs. The affected services were restored and the backlog was fully cleared. No data was lost or compromised during the incident. Additional monitoring and recovery safeguards have since been implemented to reduce the risk of recurrence.