Is Clari down?

Last checked 5m ago
Current status
Clari is up

No incidents right now.

Official status page: https://clari.statuspage.io · Polled every 5 minutes · 19 components tracked

Clari is operational right now. Last checked 5m ago; the most recent incident resolved 1d ago.

Real-time Clari status, recent outages, and incident history — pulled directly from Clari's official status page at https://clari.statuspage.io every 5 minutes. Pingoru tracks 19 Clari services and has captured 12 incidents in the last 90 days (98.45% uptime). Get email, Slack, Discord, or webhook alerts the moment Clari reports a new incident — free for 5 monitors, no credit card.

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Clari uptime 98.45% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 22m
    Started Sep 15, 2026, 08:39 PM UTC · Resolved Sep 15, 2026, 10:01 PM UTC
    Forecast
    Timeline · 3 updates
    • investigating · Sep 15, 2026, 08:39 PM UTC

      Some customers may be seeing problems with Dashboard, Forecasting and Inspection Our engineering team is actively investigating.

    • monitoring · Sep 15, 2026, 09:17 PM UTC

      Our engineering teams have resolved the issue and we are monitoring the fix.

    • resolved · Sep 15, 2026, 10:01 PM UTC

      We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

    Latest: We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

  2. Resolved 16h 42m
    Started Sep 08, 2026, 07:57 PM UTC · Resolved Sep 09, 2026, 12:39 PM UTC
    Clari Copilot
    Timeline · 3 updates
    • monitoring · Sep 08, 2026, 07:57 PM UTC

      Our engineering teams are aware of this issue related to a third-party outage and are monitoring the progress of that issue. Smart summaries are not being generated for Copilot calls. Call processing is still working and summaries will be generated once the outage is resolved.

    • resolved · Sep 09, 2026, 12:39 PM UTC

      We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

    • postmortem · Sep 11, 2026, 01:13 PM UTC

      On 2026-09-08 from approximately 18:30-20:30 UTC, an outage at a third-party streaming data provider disrupted the pipeline that generates Copilot smart summaries, preventing call summary generation. Call recording and transcription continued to work normally. Once the provider resolved the issue, our systems resumed processing automatically and a backfill job completed on 2026-09-09, generating summaries for all eligible affected calls.

    Latest: On 2026-09-08 from approximately 18:30-20:30 UTC, an outage at a third-party streaming data provider disrupted the pipeline that generates Copilot smart summaries, preventing call …

  3. Resolved 1h 11m
    Started Sep 08, 2026, 03:11 PM UTC · Resolved Sep 08, 2026, 04:23 PM UTC
    Timeline · 3 updates
    • investigating · Sep 08, 2026, 03:11 PM UTC

      We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

    • monitoring · Sep 08, 2026, 04:11 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 08, 2026, 04:23 PM UTC

      The Auto Scaling group failed to launch new instances due to an AMI build configuration issue. Following image remediation, instances are deploying successfully, system latency has normalized, and the Auto Scaling group has returned to a healthy state.

    Latest: The Auto Scaling group failed to launch new instances due to an AMI build configuration issue. Following image remediation, instances are deploying successfully, system latency has…

  4. Resolved 49m
    Started Sep 02, 2026, 03:25 PM UTC · Resolved Sep 02, 2026, 04:14 PM UTC
    Timeline · 3 updates
    • investigating · Sep 02, 2026, 03:25 PM UTC

      We are currently investigating this issue.

    • resolved · Sep 02, 2026, 04:14 PM UTC

      We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

    • postmortem · Sep 11, 2026, 03:01 PM UTC

      On 2026-09-02 between approximately 07:57-09:16 UTC, some users were unable to sign in to Clari applications. The incident was triggered by an administrative change that unexpectedly impacted authentication for Clari users. Our teams restored normal authentication service, and all Clari services are currently operating normally.

    Latest: On 2026-09-02 between approximately 07:57-09:16 UTC, some users were unable to sign in to Clari applications. The incident was triggered by an administrative change that unexpected…

  5. Resolved 8d 3h
    Started Aug 17, 2026, 05:56 PM UTC · Resolved Aug 25, 2026, 09:05 PM UTC
    Platform (General)
    Timeline · 5 updates
    • investigating · Aug 17, 2026, 05:56 PM UTC

      We have received reports from customers that their Salesforce integration user is being disconnected due to token expiration. Our engineering team is actively investigating.

    • investigating · Aug 18, 2026, 03:24 PM UTC

      We have received reports from customers that their Salesforce integration user is being disconnected due to token expiration. Our engineering team is actively investigating. If your integration user has been disconnected, you can reconnect to resolve. If you need help, please reach out to Support to get assistance.

    • monitoring · Aug 19, 2026, 05:12 PM UTC

      The problem appears to have been a one-time event with Salesforce. We continue to monitor for any recurrence and are actively engaged with Salesforce support to understand what happened and how to avoid further occurrences. We will leave this record in "monitoring" state until we have a satisfactory understanding about the incident but do not expect to make further updates.

    • resolved · Aug 25, 2026, 09:05 PM UTC

      We have confirmed from Salesforce what caused the outage for the impacted users. A summary of the incident will be posted within the next three US business days.

    • postmortem · Aug 28, 2026, 04:39 PM UTC

      On 2026-08-16, a Salesforce Hyperforce migration caused connection interruptions between Salesforce and Clari across a small group of customer accounts. This issue temporarily paused automated data updates for some organizations and required their users reauthenticate with Salesforce. There is no known way to avoid this situation for future Hyperforce migrations, but we continue to work with Salesforce to explore options.

    Latest: On 2026-08-16, a Salesforce Hyperforce migration caused connection interruptions between Salesforce and Clari across a small group of customer accounts. This issue temporarily paus…

See the full Clari outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Clari outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →