FTAPI Outage History

FTAPI is up right now

There were 3 FTAPI outages since February 20, 2026 totaling 15h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ftapi.com

Minor April 7, 2026

FTAPI SecuFlows Advanced: PDF Conversion Functionality Impacted

Detected by Pingoru
Apr 07, 2026, 10:20 AM UTC
Resolved
Apr 07, 2026, 03:15 PM UTC
Duration
4h 55m
Affected: FTAPI SecuFlows Advanced
Timeline · 5 updates
  1. investigating Apr 07, 2026, 10:20 AM UTC

    We are currently investigating an issue that affects our PDF Conversion capabilities.

  2. identified Apr 07, 2026, 11:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 07, 2026, 01:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 07, 2026, 02:28 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 07, 2026, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 23, 2026

Service Not Accessible

Detected by Pingoru
Feb 23, 2026, 08:46 AM UTC
Resolved
Feb 23, 2026, 04:11 PM UTC
Duration
7h 24m
Affected: FTAPI SecuFlows Advanced
Timeline · 6 updates
  1. identified Feb 23, 2026, 08:46 AM UTC

    The SecuFlows Advanced service is currently not available. We identified the issue and are working on restoring full functionality.

  2. identified Feb 23, 2026, 08:47 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 23, 2026, 10:10 AM UTC

    We are continuing to get the service up and ready.

  4. monitoring Feb 23, 2026, 12:58 PM UTC

    The incident is resolved and the services are running again. We are further monitoring the situation.

  5. monitoring Feb 23, 2026, 04:10 PM UTC

    We observed no further anomalies. Incident resolved.

  6. resolved Feb 23, 2026, 04:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 20, 2026

SAML Login Degradation

Detected by Pingoru
Feb 20, 2026, 06:58 AM UTC
Resolved
Feb 20, 2026, 10:13 AM UTC
Duration
3h 14m
Affected: FTAPI Cloud Systems
Timeline · 5 updates
  1. investigating Feb 20, 2026, 06:58 AM UTC

    We are currently investigating authentication failures when logging in via SAML/Single Sign-On (SSO). Users may encounter error messages or be unable to complete the sign-in process. Our engineering team is actively looking into the root cause. We apologize for the disruption and will provide an update as soon as we have more information.

  2. identified Feb 20, 2026, 07:29 AM UTC

    We have identified the root cause of the SAML failures and have a fix ready for deployment. To resolve the issue, we will be rolling out a configuration update across our clusters. During this process, individual customers may experience a brief 3-minute window of downtime.

  3. identified Feb 20, 2026, 08:36 AM UTC

    We are now beginning the fix rollout for SAML authentication. The entire procedure is expected to take approximately 30 minutes to complete across all accounts. Individual customers may experience a brief 3-minute interruption. We will provide a final update once the rollout is finished.

  4. monitoring Feb 20, 2026, 09:19 AM UTC

    The rollout of the fix for SAML authentication is now complete across all systems. We are currently monitoring the stability of login services to ensure all authentication flows are performing as expected. Users should now be able to log in successfully via SSO.

  5. resolved Feb 20, 2026, 10:13 AM UTC

    We have completed our monitoring period and confirmed that all SAML authentication services are fully restored. All customers have been updated, and login success rates have returned to normal levels.

Read the full incident report →

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