FTAPI experienced a major incident on December 4, 2025 affecting FTAPI Cloud Systems, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
FTAPI Cloud Systems
Update timeline
- investigating Dec 04, 2025, 10:47 AM UTC
Some of our customers may face with partial service degradation.
- identified Dec 04, 2025, 10:53 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 04, 2025, 11:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 04, 2025, 12:12 PM UTC
This incident has been resolved.