FTAPI experienced a major incident on May 29, 2026 affecting Software Download Server (software.ftapi.com), lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Software Download Server (software.ftapi.com)
Update timeline
- identified May 29, 2026, 01:33 PM UTC
We have identified the root cause and are currently working on remediating the issue.
- monitoring May 29, 2026, 01:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 29, 2026, 01:58 PM UTC
This incident has been resolved.