FTAPI Outage History

FTAPI is up right now

FTAPI had 29 outages in the last 2 years totaling 4h 42m of downtime — averaging 1.2 incidents per month.

There were 29 FTAPI outages since June 10, 2024 totaling 4h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ftapi.com

Critical November 7, 2024

Service Outage

Detected by Pingoru
Nov 07, 2024, 12:20 PM UTC
Resolved
Nov 07, 2024, 01:19 PM UTC
Duration
58m
Affected: FTAPI Cloud Systems
Timeline · 4 updates
  1. investigating Nov 07, 2024, 12:20 PM UTC

    We are currently investigating a full service outage.

  2. identified Nov 07, 2024, 12:45 PM UTC

    We have identified the underlying issue and are currently working on a solution to resume service soon.

  3. monitoring Nov 07, 2024, 12:49 PM UTC

    We have fixed the underlying issue and are monitoring closely as services resume operation.

  4. resolved Nov 07, 2024, 01:19 PM UTC

    All services have recovered.

Read the full incident report →

Critical August 12, 2024

software.ftapi.com not available due to network outage

Detected by Pingoru
Aug 12, 2024, 09:36 AM UTC
Resolved
Aug 12, 2024, 09:42 AM UTC
Duration
5m
Affected: Software Download Server (software.ftapi.com)
Timeline · 2 updates
  1. identified Aug 12, 2024, 09:36 AM UTC

    Due to a network outage within the network of our infrastructure provider, software.ftapi.com is currently unavailable.

  2. resolved Aug 12, 2024, 09:42 AM UTC

    The network outage has been fixed and operations have resumed.

Read the full incident report →

Minor August 5, 2024

Authentication via LDAPS is not possible for some customers

Detected by Pingoru
Aug 05, 2024, 10:31 AM UTC
Resolved
Aug 05, 2024, 11:11 AM UTC
Duration
40m
Affected: FTAPI Cloud Systems
Timeline · 4 updates
  1. investigating Aug 05, 2024, 10:31 AM UTC

    We are currently investigating this issue.

  2. identified Aug 05, 2024, 10:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 05, 2024, 10:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2024, 11:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 10, 2024

Degraded Performance for individual customers

Detected by Pingoru
Jun 10, 2024, 04:34 PM UTC
Resolved
Jun 10, 2024, 07:32 PM UTC
Duration
2h 58m
Affected: FTAPI Cloud Systems
Timeline · 4 updates
  1. identified Jun 10, 2024, 04:34 PM UTC

    We are seeing short interruptions and degraded performance for individual customers. We have Identified the root cause and are working to resolve these issues.

  2. identified Jun 10, 2024, 05:09 PM UTC

    We are seeing multiple longer service interruptions for individual customers. We are working to resolve the underlying issue swiftly.

  3. monitoring Jun 10, 2024, 07:25 PM UTC

    Problem is fixed and patch is rolled out

  4. resolved Jun 10, 2024, 07:32 PM UTC

    The incident has been resolved.

Read the full incident report →