FTAPI Outage History

FTAPI is up right now

FTAPI had 30 outages in the last 2 years totaling 11h 58m of downtime — averaging 1.2 incidents per month.

There were 30 FTAPI outages since November 7, 2024 totaling 11h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ftapi.com

Major January 9, 2025

Service Unavailable for some customers

Detected by Pingoru
Jan 09, 2025, 07:22 AM UTC
Resolved
Jan 09, 2025, 08:15 AM UTC
Duration
53m
Affected: FTAPI Cloud Systems
Timeline · 3 updates
  1. investigating Jan 09, 2025, 07:22 AM UTC

    We see that our services are unavailable for individual customers and are currently investigating the root cause.

  2. monitoring Jan 09, 2025, 07:46 AM UTC

    We have identified the root cause and have implemented a fix. All services have recovered and are operational. We are monitoring the stability closely.

  3. resolved Jan 09, 2025, 08:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2024

Virus scanning is slow currently

Detected by Pingoru
Dec 05, 2024, 10:32 AM UTC
Resolved
Dec 05, 2024, 01:52 PM UTC
Duration
3h 19m
Affected: Virus protection
Timeline · 3 updates
  1. identified Dec 05, 2024, 10:32 AM UTC

    Virus scanning is currently slowing down for a few instances, we are currently investigating the issue with our vendor.

  2. monitoring Dec 05, 2024, 12:50 PM UTC

    We have implemented a fix and see better performance now. Our virus scan vendor will provide a improved solution soon to prevent this in future.

  3. resolved Dec 05, 2024, 01:52 PM UTC

    virus scanning performs fast and reliable. Vendor still working on future improvements.

Read the full incident report →

Minor December 4, 2024

Anti virus service is slow to respond for a small number of customers

Detected by Pingoru
Dec 04, 2024, 04:30 PM UTC
Resolved
Dec 04, 2024, 05:20 PM UTC
Duration
49m
Affected: Virus protection
Timeline · 3 updates
  1. identified Dec 04, 2024, 04:30 PM UTC

    Anti virus service is slow to respond for a small number of customers, we are currently investigating.

  2. monitoring Dec 04, 2024, 04:57 PM UTC

    A fix has been implemented and we are monitoring it further

  3. resolved Dec 04, 2024, 05:20 PM UTC

    Virus protection is answering fast and reliable for a longer period of time.

Read the full incident report →

Critical November 7, 2024

Service Outage

Detected by Pingoru
Nov 07, 2024, 12:20 PM UTC
Resolved
Nov 07, 2024, 01:19 PM UTC
Duration
58m
Affected: FTAPI Cloud Systems
Timeline · 4 updates
  1. investigating Nov 07, 2024, 12:20 PM UTC

    We are currently investigating a full service outage.

  2. identified Nov 07, 2024, 12:45 PM UTC

    We have identified the underlying issue and are currently working on a solution to resume service soon.

  3. monitoring Nov 07, 2024, 12:49 PM UTC

    We have fixed the underlying issue and are monitoring closely as services resume operation.

  4. resolved Nov 07, 2024, 01:19 PM UTC

    All services have recovered.

Read the full incident report →