FTAPI incident

Service unavailable for some of our customers

Major Resolved View vendor source →

FTAPI experienced a major incident on July 9, 2026 affecting FTAPI Cloud Systems, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 11:10 AM UTC
Resolved
Jul 09, 2026, 11:55 AM UTC
Duration
44m
Detected by Pingoru
Jul 09, 2026, 11:10 AM UTC

Affected components

FTAPI Cloud Systems

Update timeline

  1. investigating Jul 09, 2026, 11:10 AM UTC

    We are aware of a partial outage that made services unavailable for some of our customers. We are currently investigating the issue.

  2. monitoring Jul 09, 2026, 11:18 AM UTC

    We have identified an infrastructure outage that affected 2 out of 4 of our production environments as the root cause. Our services are currently operational again. We are monitoring the situation.

  3. resolved Jul 09, 2026, 11:55 AM UTC

    This incident has been resolved.