Resolved after 57 minutes, affecting FTAPI Cloud Systems, on July 28, 2026.
We identified the issue and implemented a fix. Customers are back online and we are monitoring the system.
Affected components
FTAPI Cloud Systems
Update timeline
- investigating Jul 28, 2026, 09:04 AM UTC
Customers on Prod-1 cannot reach their instances. We are investigating the root-cause.
- monitoring Jul 28, 2026, 09:14 AM UTC
We identified the issue and implemented a fix. Customers are back online and we are monitoring the system.
- resolved Jul 28, 2026, 10:01 AM UTC
This incident has been resolved.
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