FTAPI experienced a major incident on July 28, 2026 affecting FTAPI Cloud Systems, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
FTAPI Cloud Systems
Update timeline
- investigating Jul 28, 2026, 09:04 AM UTC
Customers on Prod-1 cannot reach their instances. We are investigating the root-cause.
- monitoring Jul 28, 2026, 09:14 AM UTC
We identified the issue and implemented a fix. Customers are back online and we are monitoring the system.
- resolved Jul 28, 2026, 10:01 AM UTC
This incident has been resolved.