FTAPI incident

Partial Cloud outage

Resolved after 57 minutes, affecting FTAPI Cloud Systems, on July 28, 2026.

monitoring Jul 28, 2026, 09:14 AM UTC

We identified the issue and implemented a fix. Customers are back online and we are monitoring the system.

Started
Jul 28, 2026, 09:04 AM UTC
Resolved
Jul 28, 2026, 10:01 AM UTC
Duration
57m
Detected by Pingoru
Jul 28, 2026, 09:04 AM UTC

Affected components

FTAPI Cloud Systems

Update timeline

  1. investigating Jul 28, 2026, 09:04 AM UTC

    Customers on Prod-1 cannot reach their instances. We are investigating the root-cause.

  2. monitoring Jul 28, 2026, 09:14 AM UTC

    We identified the issue and implemented a fix. Customers are back online and we are monitoring the system.

  3. resolved Jul 28, 2026, 10:01 AM UTC

    This incident has been resolved.

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