FTAPI experienced a critical incident on January 8, 2026 affecting FTAPI Cloud Systems, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 08, 2026, 03:51 PM UTC
We see problems with underlying system which lead to the major outage. We are working on fixing the issue.
- identified Jan 08, 2026, 04:14 PM UTC
Our infrastructure provider is dealing with a multi-region network outage at the moment. We expect the capabilities to return soon. While the availability is affected, we do not expect any impact on the integrity and confidentiality of our customer's data. We will share updates as soon as we retrieve new information about the course of recovery.
- monitoring Jan 08, 2026, 04:37 PM UTC
The Network connectivity has resumed and we are seeing service availability for the majority of our customers. We are closely monitoring our service availability to make sure all customers are able to access their data again.
- resolved Jan 08, 2026, 04:50 PM UTC
This incident has been resolved.