FloQast experienced a critical incident on August 12, 2025 affecting Integrated Record-to-Report - US, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Integrated Record-to-Report - US
Update timeline
- identified Aug 12, 2025, 03:49 PM UTC
Customers reported issues loading Variance Analysis, receiving errors including "UnexpectedError" or "504 Gateway Time-out" responses, rendering the Variance service temporarily unavailable.
- resolved Aug 12, 2025, 03:50 PM UTC
This issue was resolved as of 11:15 EST, and we are continuing to monitor performance.