FloQast experienced a major incident on May 19, 2026 affecting Platform - US, lasting 23h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2026, 08:18 PM UTC
We are currently investigating reports of "Something Went Wrong" errors when loading pages in the application. For any affected customers, clearing your web browser's cache should allow you to access the application while our engineers address the underlying issue.
- identified May 19, 2026, 08:31 PM UTC
We have identified the cause of the issue and are working on a fix.
- resolved May 20, 2026, 07:42 PM UTC
A fix has been released for this issue, and customers should no longer receive these "Something Went Wrong" errors. If you continue to receive the error, refreshing your browser will resolve it. We will continue to monitor, and a Root Cause Analysis will be posted here once available.