FloQast incident
500 error displays when AI generating a rule within Matching.
Affected components
Automate the Close - EMEAAutomate the Close - APACAutomate the Close - US
Update timeline
- investigating Feb 23, 2026, 03:06 PM UTC
We are currently looking into an issue where a 500 error displays when using the AI creation method to generate a rule within the Matching product.
- resolved Feb 23, 2026, 04:09 PM UTC
This issue has been resolved after a newly introduced configuration requirement was made between FloQast and OpenAI. New regional configurations are now in place, and our team has validated that matching rules can be created in all three FloQast regional databases again (US, EU, AU).
Looking to track FloQast downtime and outages?
Pingoru polls FloQast's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when FloQast reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track FloQast alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring FloQast for free
5 free monitors · No credit card required