FloQast incident

Errors Navigating to Reconciliations from the Dashboard

Minor Resolved View vendor source →

FloQast experienced a minor incident on May 1, 2026 affecting Optimize the Close - EMEA and Optimize the Close - APAC and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 05:57 PM UTC
Resolved
May 01, 2026, 07:18 PM UTC
Duration
1h 21m
Detected by Pingoru
May 01, 2026, 05:57 PM UTC

Affected components

Optimize the Close - EMEAOptimize the Close - APACOptimize the Close - US

Update timeline

  1. investigating May 01, 2026, 05:57 PM UTC

    We are investigating reports of an error when opening reconciliations from the Dashboard's Timeline view. In the meantime, reconciliations can be accessed directly via the Reconciliations and Folders tabs.

  2. identified May 01, 2026, 06:14 PM UTC

    We have identified the cause of the issue and are working on a fix.

  3. resolved May 01, 2026, 07:18 PM UTC

    A fix has been deployed, and reconciliations can now be opened from the Dashboard Timeline view without error. Thank you for your patience while our team investigated. A Root Cause Analysis will be shared here when available.