FloQast experienced a major incident on February 23, 2026 affecting Optimize the Close - EMEA and Optimize the Close - APAC and 1 more component, lasting 2h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Optimize the Close - EMEAOptimize the Close - APACOptimize the Close - USAutomate the Close - EMEAAutomate the Close - APACAutomate the Close - US
Update timeline
- investigating Mar 02, 2026, 04:58 AM UTC
Summary: Recent deployment of a core service caused a cascading 500 error when users attempted to access TB (Trial Balance) upload folders. The error originated from a failed HTTP request with status code 500.
- resolved Mar 02, 2026, 05:00 AM UTC
Resolution: Reverting the recent deployment fixed the issue.