Resolved after 2 hours 2 minutes, affecting Egnyte API, on June 2, 2026.
We have released a fix for this issue, and customers using Egnyte should no longer be experiencing these errors. We are continuing to monitor to ensure stability, and a Root Cause Analysis will be shared here when available.
Affected components
Update timeline
- investigating Jun 02, 2026, 03:46 PM UTC
We are currently investigating reports of errors when refreshing reconciliations and uploading files for customers using our Egnyte integration.
- identified Jun 02, 2026, 04:09 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 02, 2026, 05:48 PM UTC
Jun 2, 10:48 PDT Resolved - We have released a fix for this issue, and customers using Egnyte should no longer be experiencing these errors. We are continuing to monitor to ensure stability, and a Root Cause Analysis will be shared here when available. Jun 2, 09:09 PDT Identified - The issue has been identified and a fix is being implemented. Jun 2, 08:46 PDT Investigating - We are currently investigating reports of errors when refreshing reconciliations and uploading files for customers using our Egnyte integration.
- resolved Jun 02, 2026, 05:48 PM UTC
We have released a fix for this issue, and customers using Egnyte should no longer be experiencing these errors. We are continuing to monitor to ensure stability, and a Root Cause Analysis will be shared here when available.
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