FloQast experienced a major incident on June 2, 2026 affecting Egnyte API, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Egnyte API
Update timeline
- investigating Jun 02, 2026, 03:46 PM UTC
We are currently investigating reports of errors when refreshing reconciliations and uploading files for customers using our Egnyte integration.
- identified Jun 02, 2026, 04:09 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 02, 2026, 05:48 PM UTC
We have released a fix for this issue, and customers using Egnyte should no longer be experiencing these errors. We are continuing to monitor to ensure stability, and a Root Cause Analysis will be shared here when available.