Is Firsty down?

Last checked 3m ago
Current status
Firsty is up

No incidents right now.

Firsty is operational right now. Last checked 3m ago; the most recent incident resolved 49d ago.

Real-time Firsty status, recent outages, and incident history: pulled directly from Firsty's official status page at status.firsty.app every 5 minutes. Pingoru tracks 5 Firsty services and has captured 5 incidents in the last 90 days (98.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Firsty reports a new incident, free for 3 monitors, no credit card.

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Firsty uptime 98.44% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 24m
    Started Sep 02, 2026, 03:47 PM UTC · Resolved Sep 02, 2026, 06:12 PM UTC
    Timeline · 2 updates
    • investigating · Sep 02, 2026, 03:47 PM UTC

      Status: Investigating We are aware of an issue where some customers are unable to access the internet. We're working with our network partner with highest priority to resolve and hope for a short resolution. If you notice that your phone connects to the network but doesn't have internet throughput, please contact support so that we can get you back online. Affected components Mobile Data & eSIM (Partial outage)

    • resolved · Sep 02, 2026, 06:12 PM UTC

      Status: Resolved The issue has now been resolved Affected components Mobile Data & eSIM (Operational)

    Latest: Status: Resolved The issue has now been resolved Affected components Mobile Data & eSIM (Operational)

  2. Resolved 4h 3m
    Started Aug 26, 2026, 12:02 PM UTC · Resolved Aug 26, 2026, 04:06 PM UTC
    Partner API
    Timeline · 7 updates
    • investigating · Aug 26, 2026, 12:02 PM UTC

      Status: Investigating We are seeing intermittent failures when starting a data bundle. This is due to a partial service degradation at one of our network partners. Existing connections should continue working. We are monitoring the partner’s incident and will update here as soon as they restore service. Affected components Mobile Data & eSIM (Degraded performance) Partner API (Degraded performance)

    • investigating · Aug 26, 2026, 12:08 PM UTC

      Status: Investigating We're aware that there is a full outage with one of our partners, we hope to restore services shortly. Affected components Mobile Data & eSIM (Partial outage) Partner API (Partial outage)

    • investigating · Aug 26, 2026, 12:56 PM UTC

      Status: Investigating We are continuing to work with highest priority with our network partner to restore services. Affected components Mobile Data & eSIM (Partial outage) Partner API (Partial outage)

    • monitoring · Aug 26, 2026, 01:45 PM UTC

      Status: Monitoring We're seeing services return to normal. If you are still experiencing issues connecting to the internet, please toggle airplane mode on and off again. Affected components Mobile Data & eSIM (Partial outage) Partner API (Partial outage)

    • monitoring · Aug 26, 2026, 02:23 PM UTC

      Status: Monitoring Some customers are experiencing issues activating plans. We're continuing to work with our Network Provider to handle these issues with highest priority. Affected components Firsty App (mobile & web) (Degraded performance) Mobile Data & eSIM (Operational) Partner API (Operational)

    • investigating · Aug 26, 2026, 03:15 PM UTC

      Status: Investigating We are aware that some users are still unable to connect to the internet. We are continue to work with our network partner to resolve the underlying issue. Affected components Firsty App (mobile & web) (Degraded performance) Mobile Data & eSIM (Degraded performance) Partner API (Operational)

    • resolved · Aug 26, 2026, 04:06 PM UTC

      Status: Resolved Our network provider has confirmed that services are now returning to normal. Thank-you for your patience. Affected components Firsty App (mobile & web) (Operational) Mobile Data & eSIM (Operational) Partner API (Operational)

    Latest: Status: Resolved Our network provider has confirmed that services are now returning to normal. Thank-you for your patience. Affected components Firsty App (mobile & web) (Operation…

  3. Resolved 1h 16m
    Started Aug 25, 2026, 02:26 PM UTC · Resolved Aug 25, 2026, 03:43 PM UTC
    Timeline · 2 updates
    • investigating · Aug 25, 2026, 02:26 PM UTC

      Status: Investigating We're aware of an issue where some customers are unable to login to Firsty using SMS or Whatsapp. Customers may see "Sorry we are a little bit busy right now, try again later." We're working to resolve the issue. Affected components Firsty App (mobile & web) (Partial outage)

    • resolved · Aug 25, 2026, 03:43 PM UTC

      Status: Resolved Customers should now be able to login successfully. Affected components Firsty App (mobile & web) (Operational)

    Latest: Status: Resolved Customers should now be able to login successfully. Affected components Firsty App (mobile & web) (Operational)

  4. Resolved 1d 2h
    Started Aug 19, 2026, 12:23 PM UTC · Resolved Aug 20, 2026, 03:14 PM UTC
    Timeline · 2 updates
    • identified · Aug 19, 2026, 12:23 PM UTC

      Status: Identified We are seeing data problems in Nepal on the Ncell network We are working with our partner to restore service. There is no estimated time yet. Other countries are not affected. Affected components Mobile Data & eSIM (Degraded performance)

    • resolved · Aug 20, 2026, 03:14 PM UTC

      Status: Resolved Whilst NCell is still unavailable, we have opened access to Nepal Telecom to ensure you still have access. Affected components Mobile Data & eSIM (Operational)

    Latest: Status: Resolved Whilst NCell is still unavailable, we have opened access to Nepal Telecom to ensure you still have access. Affected components Mobile Data & eSIM (Operational)

  5. Resolved 25m
    Started Aug 06, 2026, 06:13 AM UTC · Resolved Aug 06, 2026, 06:39 AM UTC
    Timeline · 3 updates
    • investigating · Aug 06, 2026, 06:13 AM UTC

      Status: Investigating Some customers are seeing “We couldn’t activate your plan” when trying to start a new Free or paid package. This is due to a partial outage at one of our network providers. If you already have an active package, it should keep working. Usage updates may also be delayed. Not everyone is affected - we’re in contact with the provider and escalating. Affected components Firsty App (mobile & web) (Partial outage) Mobile Data & eSIM (Partial outage)

    • monitoring · Aug 06, 2026, 06:24 AM UTC

      Status: Monitoring The issue preventing some customers from activating a new plan looks resolved on our side. If you saw “We couldn’t activate your plan” earlier, please try again. If it still fails, contact support and we’ll help. We’re continuing to monitor. Affected components Firsty App (mobile & web) (Partial outage) Mobile Data & eSIM (Partial outage)

    • resolved · Aug 06, 2026, 06:39 AM UTC

      Status: Resolved Our network provider has confirmed the partial outage is resolved. You should now be able to activate a new Free or paid package again. If you saw “We couldn’t activate your plan” earlier, please try again. If it still doesn’t work, contact support and we’ll help. Affected components Firsty App (mobile & web) (Operational) Mobile Data & eSIM (Operational)

    Latest: Status: Resolved Our network provider has confirmed the partial outage is resolved. You should now be able to activate a new Free or paid package again. If you saw “We couldn’t act…

Outage history

Past 90 days · 5 incidents View full outage history →