Firsty incident

Some customers are unable to login to Firsty

Minor Resolved View vendor source →

Firsty experienced a minor incident on August 25, 2026, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 02:26 PM UTC
Resolved
Aug 25, 2026, 03:43 PM UTC
Duration
1h 16m
Detected by Pingoru
Aug 25, 2026, 02:26 PM UTC

Update timeline

  1. investigating Aug 25, 2026, 02:26 PM UTC

    Status: Investigating We're aware of an issue where some customers are unable to login to Firsty using SMS or Whatsapp. Customers may see "Sorry we are a little bit busy right now, try again later." We're working to resolve the issue. Affected components Firsty App (mobile & web) (Partial outage)

  2. resolved Aug 25, 2026, 03:43 PM UTC

    Status: Resolved Customers should now be able to login successfully. Affected components Firsty App (mobile & web) (Operational)