Firsty experienced a minor incident on August 19, 2026, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 19, 2026, 12:23 PM UTC
Status: Identified We are seeing data problems in Nepal on the Ncell network We are working with our partner to restore service. There is no estimated time yet. Other countries are not affected. Affected components Mobile Data & eSIM (Degraded performance)
- resolved Aug 20, 2026, 03:14 PM UTC
Status: Resolved Whilst NCell is still unavailable, we have opened access to Nepal Telecom to ensure you still have access. Affected components Mobile Data & eSIM (Operational)