Is Optus SMS down?

Last checked 6m ago
Current status
Optus SMS is up

No incidents right now.

Official status page: https://status.sms.optus.com.au · Polled every 5 minutes · 15 components tracked

Optus SMS is operational right now. Last checked 6m ago; the most recent incident resolved 37d ago.

Real-time Optus SMS status, recent outages, and incident history — pulled directly from Optus SMS's official status page at https://status.sms.optus.com.au every 5 minutes. Pingoru tracks 15 Optus SMS services and has captured 2 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment Optus SMS reports a new incident — free for 5 monitors, no credit card.

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Optus SMS uptime 99.63% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 38m
    Started May 08, 2026, 01:34 AM UTC · Resolved May 08, 2026, 03:13 AM UTC
    Campaign ManagerMobile StudioWeb2SMSMobile ReportCompany Admin
    Timeline · 5 updates
    • investigating · May 08, 2026, 01:34 AM UTC

      We are currently investigating an issue affecting Optus SMS Suite website. Some users may experience slow loading times or intermittent 504 Gateway Timeout errors. Our team is working to identify the cause and restore normal performance as quickly as possible. We will provide further updates as more information becomes available. Regards, Optus SMS Support Team

    • investigating · May 08, 2026, 01:52 AM UTC

      We are continuing to investigate this issue.

    • monitoring · May 08, 2026, 01:53 AM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · May 08, 2026, 01:53 AM UTC

      We have identified and mitigated the cause of the earlier issue affecting access to the web application, where some users experienced slow loading times and intermittent 504 Gateway Timeout errors. Mitigation changes have been applied and platform performance has returned to normal. Messaging APIs and message delivery services were not impacted during this incident. We are continuing to monitor the platform closely. If you experience any further issues, please contact us at [email protected]. Regards, Optus SMS Support Team

    • resolved · May 08, 2026, 03:13 AM UTC

      The earlier issue affecting access to the Optus SMS Suite web application has now been resolved. Messaging APIs and message delivery services were not impacted during this incident. We will continue to review additional preventative measures as part of our post-incident follow-up. If you experience any further issues, please contact us at [email protected]. Regards, Optus SMS Support Team

    Latest: The earlier issue affecting access to the Optus SMS Suite web application has now been resolved. Messaging APIs and message delivery services were not impacted during this incident…

  2. Resolved 1h
    Started Mar 27, 2026, 12:13 AM UTC · Resolved Mar 27, 2026, 01:13 AM UTC
    Campaign ManagerAustraliaMobile StudioRest of the WorldMobile Gateway (API)Two Factor AuthenticationSingle Sign On (SSO)Email2SMSSubscriptionsWeb2SMS
    Timeline · 3 updates
    • investigating · Mar 27, 2026, 12:13 AM UTC

      We are experiencing delays in SMS message delivery, we are investigating the cause of the delay and will work to remedy the issue as soon as possible. Messages will queue within our systems for delivery once any queues have cleared. A further update will be posted shortly. Regards, Optus SMS Support Team

    • monitoring · Mar 27, 2026, 12:52 AM UTC

      The issue causing delays in message delivery has been resolved, queued messages have now been sent and delivery has returned to normal levels. If you are still experiencing issues please contact the support team. Regards, Optus SMS Support Team

    • resolved · Mar 27, 2026, 01:13 AM UTC

      We are happy to report that messages have continued to flow normally, and we are now resolving this incident. Regards, Optus SMS Support Team

    Latest: We are happy to report that messages have continued to flow normally, and we are now resolving this incident. Regards, Optus SMS Support Team

Outage history

Past 90 days · 2 incidents View full outage history →