Documo Outage History

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There were 3 Documo outages since February 16, 2026 totaling 21h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.documo.com

Minor April 27, 2026

FaxBridge Disruptions

Detected by Pingoru
Apr 27, 2026, 09:15 PM UTC
Resolved
Apr 28, 2026, 01:21 PM UTC
Duration
16h 5m
Affected: Fax ATA Devices
Timeline · 4 updates
  1. investigating Apr 27, 2026, 09:15 PM UTC

    We are currently investigating an issue causing all FaxBridge devices to appear offline, FMCs are operating as normal. This is effecting both inbound and outbound traffic. More updates to follow.

  2. identified Apr 28, 2026, 12:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 28, 2026, 11:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2026, 01:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

Inbound and Outbound Fax Delays

Detected by Pingoru
Mar 31, 2026, 12:27 PM UTC
Resolved
Mar 31, 2026, 03:09 PM UTC
Duration
2h 41m
Affected: Fax Services
Timeline · 3 updates
  1. investigating Mar 31, 2026, 12:27 PM UTC

    We are investigating an issue causing inbound and outbound faxing delays. More updates to follow.

  2. monitoring Mar 31, 2026, 01:33 PM UTC

    A fix has been implemented and we are monitoring the results. Updates to follow.

  3. resolved Mar 31, 2026, 03:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 19, 2026

Portal Disruptions

Detected by Pingoru
Feb 19, 2026, 04:58 PM UTC
Resolved
Feb 19, 2026, 08:04 PM UTC
Duration
3h 6m
Affected: Fax ServicesWeb Portal
Timeline · 3 updates
  1. investigating Feb 19, 2026, 04:58 PM UTC

    We are currently investigating an issue causing disruptions with our portal and fax services. Our team is working diligently to resolve. Updates to follow.

  2. monitoring Feb 19, 2026, 05:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 19, 2026, 08:04 PM UTC

    This incident has been resolved.

Read the full incident report →

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