Affected components
Fax ATA Devices
Update timeline
- investigating Apr 27, 2026, 09:15 PM UTC
We are currently investigating an issue causing all FaxBridge devices to appear offline, FMCs are operating as normal. This is effecting both inbound and outbound traffic. More updates to follow.
- identified Apr 28, 2026, 12:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 28, 2026, 11:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 28, 2026, 01:21 PM UTC
This incident has been resolved.
Looking to track Documo downtime and outages?
Pingoru polls Documo's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Documo reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Documo alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Documo for free
5 free monitors · No credit card required