Documo incident

Outbound Errors

Minor Resolved View vendor source →

Documo experienced a minor incident on August 3, 2026 affecting Fax Services, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 12:52 PM UTC
Resolved
Aug 03, 2026, 02:02 PM UTC
Duration
1h 10m
Detected by Pingoru
Aug 03, 2026, 12:52 PM UTC

Affected components

Fax Services

Update timeline

  1. investigating Aug 03, 2026, 12:52 PM UTC

    We are currently investigating an issue causing users to receive outbound errors when attempting to send faxes. Updates to follow.

  2. resolved Aug 03, 2026, 02:02 PM UTC

    This incident has been resolved.