Documo experienced a minor incident on June 3, 2026 affecting Web Portal, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- investigating Jun 03, 2026, 01:26 PM UTC
We are currently investigating an issue causing UUID errors when attempting to open faxes within the web portal. Updates to follow.
- monitoring Jun 03, 2026, 02:27 PM UTC
A fix has been implemented and we are monitoring the results. Updates to follow.
- resolved Jun 03, 2026, 03:09 PM UTC
This incident has been resolved.