Documo incident

UUID Error When Opening Faxes

Minor Ongoing View vendor source →

Documo is currently experiencing a minor incident affecting Web Portal, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 01:26 PM UTC
Resolved
Ongoing
Duration
● 1h 15m
Detected by Pingoru
Jun 03, 2026, 01:26 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Jun 03, 2026, 01:26 PM UTC

    We are currently investigating an issue causing UUID errors when attempting to open faxes within the web portal. Updates to follow.

  2. monitoring Jun 03, 2026, 02:27 PM UTC

    A fix has been implemented and we are monitoring the results. Updates to follow.