Documo incident

Inbound and Outbound Fax Delays

Minor Resolved View vendor source →

Documo experienced a minor incident on March 31, 2026 affecting Fax Services, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 12:27 PM UTC
Resolved
Mar 31, 2026, 03:09 PM UTC
Duration
2h 41m
Detected by Pingoru
Mar 31, 2026, 12:27 PM UTC

Affected components

Fax Services

Update timeline

  1. investigating Mar 31, 2026, 12:27 PM UTC

    We are investigating an issue causing inbound and outbound faxing delays. More updates to follow.

  2. monitoring Mar 31, 2026, 01:33 PM UTC

    A fix has been implemented and we are monitoring the results. Updates to follow.

  3. resolved Mar 31, 2026, 03:09 PM UTC

    This incident has been resolved.