Is Documo down?

Last checked 4m ago
Current status
Documo is up

No incidents right now.

  • Official status page: status.documo.com
  • Checked every 5 minutes
  • 13 components tracked

Documo is operational right now. Last checked 4m ago; the most recent incident resolved 18h ago.

Real-time Documo status, recent outages, and incident history: pulled directly from Documo's official status page at status.documo.com every 5 minutes. Pingoru tracks 13 Documo services and has captured 4 incidents in the last 90 days (99.66% uptime). Get email, Slack, Discord, or webhook alerts the moment Documo reports a new incident, free for 3 monitors, no credit card.

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Documo uptime 99.66% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 7h 27m
    Started Oct 28, 2026, 02:37 PM UTC · Resolved Oct 28, 2026, 10:04 PM UTC
    Fax Services
    Timeline · 6 updates
    • investigating · Oct 28, 2026, 02:37 PM UTC

      We are currently investigating reports that some numbers forwarded via SIP give callers a busy signal. Our team is working to find the cause and restore normal call routing. Updates to follow.

    • investigating · Oct 28, 2026, 03:52 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Oct 28, 2026, 04:51 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Oct 28, 2026, 08:42 PM UTC

      We’ve identified the issue affecting SIP-forwarded numbers. Callers may hear a busy signal, dead air, or a fax tone followed by silence before the call disconnects. Our team is working on a fix to restore normal call routing. Updates to follow.

    • identified · Oct 28, 2026, 08:56 PM UTC

      We’ve identified the issue affecting SIP-forwarded numbers. Callers may hear a busy signal, dead air, or a fax tone followed by silence before the call disconnects. Our team is working on a fix to restore normal call routing. Updates to follow.

    • resolved · Oct 28, 2026, 10:04 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 2h 6m
    Started Oct 16, 2026, 07:13 PM UTC · Resolved Oct 16, 2026, 09:19 PM UTC
    Number Provisioning
    Timeline · 2 updates
    • identified · Oct 16, 2026, 07:13 PM UTC

      We are currently investigating an issue preventing new toll-free numbers from being provisioned. Customers trying to add a toll-free number (888, 833, etc.) may see the error “Error getting available numbers. Please try again later.” New accounts may also be created without their toll-free number being assigned automatically. Local numbers are able to be provisioned without issue. Our team is working with our upstream carrier partners on a resolution. Updates to follow.

    • resolved · Oct 16, 2026, 09:19 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 2h 55m
    Started Aug 25, 2026, 04:03 PM UTC · Resolved Aug 25, 2026, 06:58 PM UTC
    Web Portal
    Timeline · 4 updates
    • investigating · Aug 25, 2026, 04:03 PM UTC

      We are currently investigating an issue causing disruptions with our portal. Our team is working diligently to resolve. Updates to follow.

    • identified · Aug 25, 2026, 04:34 PM UTC

      The issue has been identified and a fix is being implemented. Updates to follow.

    • monitoring · Aug 25, 2026, 05:23 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 25, 2026, 06:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 10m
    Started Aug 03, 2026, 12:52 PM UTC · Resolved Aug 03, 2026, 02:02 PM UTC
    Fax Services
    Timeline · 2 updates
    • investigating · Aug 03, 2026, 12:52 PM UTC

      We are currently investigating an issue causing users to receive outbound errors when attempting to send faxes. Updates to follow.

    • resolved · Aug 03, 2026, 02:02 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 13 components checked every 5 minutes
52incidents recorded
19last 12 months
4last 90 days
4 hourstypical duration, 12 months

The longest incident in the last year, Outbound Fax Delays on December 11, 2025, ran for 20 hours.

Most affected components, last 12 months

  • Fax Services10
  • Web Portal5
  • API2
  • Email-to-Fax2
  • Fax ATA Devices2

Latest incidents

  • Busy Signal on SIP Forwarded Numbers October 28, 2026 · 7 hours · degraded service

    We are currently investigating reports that some numbers forwarded via SIP give callers a busy signal. Our team is working to find the cause and restore normal…

  • Toll-Free Number Provisioning Unavailable October 16, 2026 · 2 hours · degraded service

    We are currently investigating an issue preventing new toll-free numbers from being provisioned. Customers trying to add a toll-free number (888, 833, etc.)…

  • Portal Disruptions August 25, 2026 · 3 hours · degraded service

    We are currently investigating an issue causing disruptions with our portal. Our team is working diligently to resolve. Updates to follow.

Outage history

Past 90 days · 4 incidents View full outage history →