CompanyCam Outage History

CompanyCam is up right now

Pingoru has recorded 52 incidents for CompanyCam: 38 in the last 12 months and 7 in the last 90 days.

Source: status.companycam.com

52incidents recorded
38last 12 months
7last 90 days
10 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking CompanyCam in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026425 of 720 (4%)
May 20264126 of 744 (17%)
June 202649 of 720 (1%)
July 2026819 of 744 (3%)
August 202633 of 744 (0%)
September 202610 of 720 (0%)
October 202622 of 525 (0%)

Incidents, newest first

Minor October 22, 2026 Blank page being displayed for a subset of users on Web 46m Web App

Started Oct 22, 2026, 07:50 PM UTC· resolved Oct 22, 2026, 08:36 PM UTC

  1. investigating Oct 22, 2026, 07:50 PM UTC

    We're aware of an issue affecting a subset of users where the web app is displaying a blank page. We are currently assessing the issue and the customer impact.

  2. investigating Oct 22, 2026, 07:55 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 22, 2026, 08:36 PM UTC

    We've turned off the component that caused this issue. Apologizes for the inconvenience.

Read the full incident report →

Minor October 21, 2026 Signatures Feature is unavailable 1h 28m Web App

Started Oct 21, 2026, 02:56 PM UTC· resolved Oct 21, 2026, 04:24 PM UTC

  1. identified Oct 21, 2026, 02:56 PM UTC

    Due to downtime with our signatures vendor, our Signature functionality is currently unavailable.

  2. identified Oct 21, 2026, 03:33 PM UTC

    Our vendor's emergency maintenance window is supposed to end around 11:20 CT. We'll post an update again near that time.

  3. resolved Oct 21, 2026, 04:24 PM UTC

    Vendor maintenance is done. Signatures functionality is back online.

Read the full incident report →

Minor September 3, 2026 Admin and Manager users cannot rename, duplicate, or delete Advanced Checklists (web + mobile) 13m Web App, Mobile App

Started Sep 03, 2026, 08:06 PM UTC· resolved Sep 03, 2026, 08:19 PM UTC

  1. identified Sep 03, 2026, 08:06 PM UTC

    We believe that we have found the source of the issue. Working on the fix.

  2. resolved Sep 03, 2026, 08:19 PM UTC

    Advanced Checklists should be abled to renamed, duplicated, deleted by Admins and Managers now. Close/reopen the mobile app. Or 'refresh' on web.

Read the full incident report →

Critical August 27, 2026 The web app is not loading 18m Web App

Started Aug 27, 2026, 07:33 PM UTC· resolved Aug 27, 2026, 07:51 PM UTC

  1. investigating Aug 27, 2026, 07:33 PM UTC

    We are currently investigating this issue.

  2. identified Aug 27, 2026, 07:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 27, 2026, 07:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 25, 2026 Users are reporting problems downloading photos on the Web app 1h 13m Web App

Started Aug 25, 2026, 08:22 PM UTC· resolved Aug 25, 2026, 09:35 PM UTC

  1. investigating Aug 25, 2026, 08:22 PM UTC

    We are currently investigating this issue.

  2. identified Aug 25, 2026, 08:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 25, 2026, 09:05 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 25, 2026, 09:18 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Aug 25, 2026, 09:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 14, 2026 Walkthrough notes aren't generating completed pages in the mobile app 1h 31m Mobile App

Started Aug 14, 2026, 04:19 PM UTC· resolved Aug 14, 2026, 05:50 PM UTC

  1. investigating Aug 14, 2026, 04:19 PM UTC

    We are currently investigating an issue affecting walkthrough notes on mobile. Customers may experience notes that show a blank screen. We will provide updates here as we learn more.

  2. identified Aug 14, 2026, 05:41 PM UTC

    The issue has been identified and a fix is being tested.

  3. resolved Aug 14, 2026, 05:50 PM UTC

    Walkthroughs are confirmed working correctly via a bugfix. Some users may need to restart their app if they aren't seeing Walkthroughs working at first.

Read the full incident report →

Major July 28, 2026 App Degradation 12m Web App, Mobile App

Started Jul 28, 2026, 12:20 PM UTC· resolved Jul 28, 2026, 12:33 PM UTC

  1. investigating Jul 28, 2026, 12:20 PM UTC

    We’re currently investigating an issue causing data to not load in the app. Some users may have issues fetching data. Our team is working to restore normal functionality. We apologize for the disruption and will provide another update as more information becomes available.

  2. resolved Jul 28, 2026, 12:33 PM UTC

    The issue affecting data loading has been resolved, and the app is now functioning normally. All information should be loading as expected.

Read the full incident report →

Major July 24, 2026 We're seeing general app unresponsiveness, photos not uploading, and projects not loading on the project feed after creation 8h 19m Web App, Search, Mobile App

Started Jul 24, 2026, 06:44 PM UTC· resolved Jul 25, 2026, 03:04 AM UTC

  1. investigating Jul 24, 2026, 06:44 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 24, 2026, 07:02 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 24, 2026, 07:22 PM UTC

    We are continuing to investigate this issue.

  4. identified Jul 24, 2026, 07:37 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jul 24, 2026, 07:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jul 24, 2026, 07:51 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Jul 24, 2026, 08:23 PM UTC

    We are continuing to monitor for any further issues.

  8. monitoring Jul 24, 2026, 08:55 PM UTC

    We are continuing to monitor for any further issues.

  9. identified Jul 24, 2026, 09:11 PM UTC

    The issue has been identified and a fix is being implemented.

  10. identified Jul 24, 2026, 09:28 PM UTC

    We are continuing to work on a fix for this issue.

  11. identified Jul 24, 2026, 09:46 PM UTC

    We are continuing to work on a fix for this issue.

  12. identified Jul 24, 2026, 10:07 PM UTC

    We are continuing to work on a fix for this issue.

  13. monitoring Jul 24, 2026, 10:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  14. monitoring Jul 24, 2026, 10:42 PM UTC

    We are continuing to monitor for any further issues.

  15. monitoring Jul 24, 2026, 11:28 PM UTC

    We are continuing to monitor for any further issues.

  16. monitoring Jul 24, 2026, 11:50 PM UTC

    We are continuing to monitor for any further issues.

  17. monitoring Jul 25, 2026, 12:44 AM UTC

    We are continuing to monitor for any further issues.

  18. identified Jul 25, 2026, 01:02 AM UTC

    The issue has been identified and a fix is being implemented.

  19. identified Jul 25, 2026, 01:24 AM UTC

    We are continuing to work on a fix for this issue.

  20. identified Jul 25, 2026, 01:38 AM UTC

    We are continuing to work on a fix for this issue.

  21. identified Jul 25, 2026, 01:56 AM UTC

    We are continuing to work on a fix for this issue.

  22. identified Jul 25, 2026, 02:08 AM UTC

    We are continuing to work on a fix for this issue.

  23. identified Jul 25, 2026, 02:21 AM UTC

    We are continuing to work on a fix for this issue.

  24. identified Jul 25, 2026, 02:45 AM UTC

    We are continuing to work on a fix for this issue.

  25. resolved Jul 25, 2026, 03:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 23, 2026 The mobile app is crashing for some Android users 1h 20m Mobile App

Started Jul 23, 2026, 12:22 PM UTC· resolved Jul 23, 2026, 01:42 PM UTC

  1. investigating Jul 23, 2026, 12:22 PM UTC

    We are currently investigating this issue.

  2. identified Jul 23, 2026, 12:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 23, 2026, 01:02 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 23, 2026, 01:14 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 23, 2026, 01:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jul 23, 2026, 01:37 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jul 23, 2026, 01:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 22, 2026 Photo downloads on the web app are not working or taking too long to download 37m Web App

Started Jul 22, 2026, 04:51 PM UTC· resolved Jul 22, 2026, 05:28 PM UTC

  1. investigating Jul 22, 2026, 04:51 PM UTC

    We are currently investigating this issue.

  2. identified Jul 22, 2026, 05:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 22, 2026, 05:23 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jul 22, 2026, 05:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 21, 2026 Some users on an active trial are seeing "Your account is currently inactive." when trying to log in via the mobile app 54m Mobile App

Started Jul 21, 2026, 05:39 PM UTC· resolved Jul 21, 2026, 06:33 PM UTC

  1. investigating Jul 21, 2026, 05:39 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 21, 2026, 05:59 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 21, 2026, 06:12 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 21, 2026, 06:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 21, 2026, 06:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 15, 2026 App is down / unresponsive 5h 12m API, Web App, Uploads & Processing, Search and 3 more

Started Jul 15, 2026, 03:04 PM UTC· resolved Jul 15, 2026, 08:17 PM UTC

  1. investigating Jul 15, 2026, 03:04 PM UTC

    The app is down and unresponsive. We are investigating.

  2. investigating Jul 15, 2026, 03:09 PM UTC

    App is recovering but photo upload/processing seems delayed. We're continuing our investigation.

  3. monitoring Jul 15, 2026, 03:36 PM UTC

    The app is up in a degraded performance state (delayed photo / background work). We will continue to monitor the situation.

  4. monitoring Jul 15, 2026, 03:47 PM UTC

    The photo / uploads queue is caught up and behaving normally. We will continue to monitor the situation.

  5. resolved Jul 15, 2026, 08:17 PM UTC

    App has been operating as expected for last few hours. We will continue our post-incident actions to reduce the likelihood of this happening in the future.

Read the full incident report →

Minor July 10, 2026 Pages and Files can't be converted to Checklists on mobile and web 22m Web App, Mobile App

Started Jul 10, 2026, 01:29 PM UTC· resolved Jul 10, 2026, 01:51 PM UTC

  1. investigating Jul 10, 2026, 01:29 PM UTC

    Users on web and mobile are unable to convert Pages and Files to Checklists. We are currently investigating the issue.

  2. resolved Jul 10, 2026, 01:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 8, 2026 Issues exporting PDFs on the web and mobile apps 2h 13m Web App, Mobile App

Started Jul 08, 2026, 02:23 PM UTC· resolved Jul 08, 2026, 04:36 PM UTC

  1. investigating Jul 08, 2026, 02:23 PM UTC

    Investigating issue: User on the web and mobile apps are unable to export PDFs, when attempting an error message is displayed that something went wrong.

  2. investigating Jul 08, 2026, 02:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 08, 2026, 04:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 16, 2026 Write actions in Corporate Portal are failing 4h 17m Web App

Started Jun 16, 2026, 05:54 PM UTC· resolved Jun 16, 2026, 10:11 PM UTC

  1. identified Jun 16, 2026, 05:54 PM UTC

    Admins are unable to perform actions that change/make-new-things in the Corporate Portal (i.e. i.e. export checklists, create checklist template). Reading/viewing things in Portal continues to work.

  2. monitoring Jun 16, 2026, 06:07 PM UTC

    Fix is deployed. Running extra tests to validate.

  3. monitoring Jun 16, 2026, 06:21 PM UTC

    We are seeing positive results from testing. Will continue to monitor this issue for a few more hours.

  4. resolved Jun 16, 2026, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2026 On Web, Some users are seeing a loading spinner and are unable to view all of a project's photos 1h 24m Web App

Started Jun 12, 2026, 04:07 PM UTC· resolved Jun 12, 2026, 05:31 PM UTC

  1. investigating Jun 12, 2026, 04:07 PM UTC

    The team is currently investigating the issue.

  2. identified Jun 12, 2026, 04:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 12, 2026, 05:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 8, 2026 Page Exports to PDF are broken on Web 1h 2m Web App

Started Jun 08, 2026, 08:12 PM UTC· resolved Jun 08, 2026, 09:15 PM UTC

  1. investigating Jun 08, 2026, 08:12 PM UTC

    We are currently investigating the issue. Page PDF Exports are functional on Mobile.

  2. identified Jun 08, 2026, 08:24 PM UTC

    The issue has been identified, and the team is working towards a fix.

  3. resolved Jun 08, 2026, 09:15 PM UTC

    The team has fixed the issue. Page PDF Exports on Web are operational. Thanks for your patience!

Read the full incident report →

Minor June 4, 2026 Users are intermittently seeing "Well, shoot" when trying to use Global Search on Web 1h 48m Search

Started Jun 04, 2026, 07:23 PM UTC· resolved Jun 04, 2026, 09:12 PM UTC

  1. investigating Jun 04, 2026, 07:23 PM UTC

    We are currently investigating the issue.

  2. monitoring Jun 04, 2026, 08:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 09:12 PM UTC

    Search on web should be functional for all users. Thank you for your patience!

Read the full incident report →

Major May 18, 2026 Pages with images are unable to be exported to PDF 1h 5m Web App

Started May 18, 2026, 06:50 PM UTC· resolved May 18, 2026, 07:56 PM UTC

  1. identified May 18, 2026, 06:50 PM UTC

    We are currently investigating an issue affecting Pages. Customers cannot export a page to PDF if it contains images. We will provide updates here as we learn more.

  2. resolved May 18, 2026, 07:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 13, 2026 Issue persisting changes to AI created Pages in Web and Mobile 5h 1m Web App, Mobile App

Started May 13, 2026, 04:20 PM UTC· resolved May 13, 2026, 09:21 PM UTC

  1. investigating May 13, 2026, 04:20 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2026, 04:39 PM UTC

    The issue has been identified and a fix is being implemented and tested.

  3. monitoring May 13, 2026, 05:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2026, 09:21 PM UTC

    AI created Pages are able to updated normally. Thanks for your patience today!

Read the full incident report →

Notice May 7, 2026 ServiceTitan Degradation 4d 22h Integrations

Started May 07, 2026, 05:22 PM UTC· resolved May 12, 2026, 04:12 PM UTC

  1. monitoring May 07, 2026, 05:22 PM UTC

    We're currently experiencing errors related to a ServiceTitan service interruption. The error indicates their service is suspended for maintenance. We will share an update as soon as we have one. We appreciate your patience in the meantime.

  2. resolved May 12, 2026, 04:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026 Renaming a Page from the list view in Mobile results in Page contents being erased 1h 32m Mobile App

Started May 07, 2026, 03:53 PM UTC· resolved May 07, 2026, 05:25 PM UTC

  1. identified May 07, 2026, 03:53 PM UTC

    The issue has been identified on mobile version 10.0.20 and our engineering team is working on a fix.

  2. resolved May 07, 2026, 05:25 PM UTC

    The issue affecting Page content when renaming a Page from the list view in mobile version 10.0.20 and 10.0.22 has been resolved. Content is being retained even after a rename. Thanks for your patience today!

Read the full incident report →

Minor April 27, 2026 Jobber Integration Connectivity Issue 14h 16m Integrations

Started Apr 27, 2026, 11:57 PM UTC· resolved Apr 28, 2026, 02:14 PM UTC

  1. identified Apr 27, 2026, 11:57 PM UTC

    We are currently investigating an issue affecting connections between CompanyCam and Jobber. Some users may experience disruptions when syncing or accessing Jobber-linked data. Our team is actively working on a resolution and we expect this to be fully resolved by 10:00 AM EST on April 28th.

  2. resolved Apr 28, 2026, 02:14 PM UTC

    Connections between CompanyCam and Jobber are back to normal.

Read the full incident report →

Minor April 3, 2026 'Guest Access' feature unavailable for Pro and Premium Customers. 'Smart Groups' is unavailable for Elite Customers. 8h 11m Web App, Mobile App

Started Apr 03, 2026, 07:43 PM UTC· resolved Apr 04, 2026, 03:55 AM UTC

  1. investigating Apr 03, 2026, 07:43 PM UTC

    'Guest Access' is currently being paywalled for Pro and Premium customers when it shouldn't be. Team is investigating.

  2. identified Apr 03, 2026, 08:07 PM UTC

    'Smart Groups' is also affected. Applying fix to restore proper access for both Smart Groups and Guest Access.

  3. monitoring Apr 03, 2026, 08:40 PM UTC

    Fix has been applied. Team is monitoring the situation.

  4. monitoring Apr 03, 2026, 10:07 PM UTC

    Applying a second fix. Team continues to monitor the situation.

  5. resolved Apr 04, 2026, 03:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 2, 2026 Background work is delayed: Integrations sync is delayed 1h 13m Integrations

Started Apr 02, 2026, 06:56 PM UTC· resolved Apr 02, 2026, 08:10 PM UTC

  1. identified Apr 02, 2026, 06:56 PM UTC

    Known affected services: - Dropbox/Sharepoint/Pipedrive sync is delayed - Google calendar syncing is delayed - Recap Emails are delayed - Certain counts in the app aren't been updated

  2. monitoring Apr 02, 2026, 06:58 PM UTC

    Background work is catching up. Team is monitoring for signs of increasing delays.

  3. resolved Apr 02, 2026, 08:10 PM UTC

    Background work delay is moving back to normal levels. Team will continue monitor. Though resolving this occurrence of this issue.

Read the full incident report →