CompanyCam incident

Issues exporting PDFs on the web and mobile apps

Resolved after 2 hours 13 minutes, affecting Web App and Mobile App, on July 8, 2026.

investigating Jul 08, 2026, 02:24 PM UTC

We are continuing to investigate this issue.

Started
Jul 08, 2026, 02:23 PM UTC
Resolved
Jul 08, 2026, 04:36 PM UTC
Duration
2h 13m
Detected by Pingoru
Jul 08, 2026, 02:23 PM UTC

Affected components

Web AppMobile App

Update timeline

  1. investigating Jul 08, 2026, 02:23 PM UTC

    Investigating issue: User on the web and mobile apps are unable to export PDFs, when attempting an error message is displayed that something went wrong.

  2. investigating Jul 08, 2026, 02:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 08, 2026, 04:36 PM UTC

    This incident has been resolved.

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