CompanyCam incident

Background work is delayed: Integrations sync is delayed

Major Resolved View vendor source →

CompanyCam experienced a major incident on April 2, 2026 affecting Integrations, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 06:56 PM UTC
Resolved
Apr 02, 2026, 08:10 PM UTC
Duration
1h 13m
Detected by Pingoru
Apr 02, 2026, 06:56 PM UTC

Affected components

Integrations

Update timeline

  1. identified Apr 02, 2026, 06:56 PM UTC

    Known affected services: - Dropbox/Sharepoint/Pipedrive sync is delayed - Google calendar syncing is delayed - Recap Emails are delayed - Certain counts in the app aren't been updated

  2. monitoring Apr 02, 2026, 06:58 PM UTC

    Background work is catching up. Team is monitoring for signs of increasing delays.

  3. resolved Apr 02, 2026, 08:10 PM UTC

    Background work delay is moving back to normal levels. Team will continue monitor. Though resolving this occurrence of this issue.