CompanyCam incident

Photo downloads on the web app are not working or taking too long to download

Resolved after 37 minutes, affecting Web App, on July 22, 2026.

identified Jul 22, 2026, 05:23 PM UTC

We are continuing to work on a fix for this issue.

Started
Jul 22, 2026, 04:51 PM UTC
Resolved
Jul 22, 2026, 05:28 PM UTC
Duration
37m
Detected by Pingoru
Jul 22, 2026, 04:51 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jul 22, 2026, 04:51 PM UTC

    We are currently investigating this issue.

  2. identified Jul 22, 2026, 05:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 22, 2026, 05:23 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jul 22, 2026, 05:28 PM UTC

    This incident has been resolved.

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