CompanyCam incident

Pages with images are unable to be exported to PDF

Major Resolved View vendor source →

CompanyCam experienced a major incident on May 18, 2026 affecting Web App, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 06:50 PM UTC
Resolved
May 18, 2026, 07:56 PM UTC
Duration
1h 5m
Detected by Pingoru
May 18, 2026, 06:50 PM UTC

Affected components

Web App

Update timeline

  1. identified May 18, 2026, 06:50 PM UTC

    We are currently investigating an issue affecting Pages. Customers cannot export a page to PDF if it contains images. We will provide updates here as we learn more.

  2. resolved May 18, 2026, 07:56 PM UTC

    This incident has been resolved.