CompanyCam incident

Users are reporting problems downloading photos on the Web app

Major Vendor's status page →

Resolved after 1 hour 13 minutes, affecting Web App, on August 25, 2026.

identified Aug 25, 2026, 09:18 PM UTC

We are continuing to work on a fix for this issue.

Started
Aug 25, 2026, 08:22 PM UTC
Resolved
Aug 25, 2026, 09:35 PM UTC
Duration
1h 13m
Detected by Pingoru
Aug 25, 2026, 08:22 PM UTC

Affected components

Web App

Update timeline

  1. investigating Aug 25, 2026, 08:22 PM UTC

    We are currently investigating this issue.

  2. identified Aug 25, 2026, 08:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 25, 2026, 09:05 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 25, 2026, 09:18 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Aug 25, 2026, 09:35 PM UTC

    This incident has been resolved.

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