CompanyCam incident
Walkthrough notes aren't generating completed pages in the mobile app
Minor Vendor's status page →
Resolved after 1 hour 31 minutes, affecting Mobile App, on August 14, 2026.
Walkthroughs are confirmed working correctly via a bugfix. Some users may need to restart their app if they aren't seeing Walkthroughs working at first.
Affected components
Mobile App
Update timeline
- investigating Aug 14, 2026, 04:19 PM UTC
We are currently investigating an issue affecting walkthrough notes on mobile. Customers may experience notes that show a blank screen. We will provide updates here as we learn more.
- identified Aug 14, 2026, 05:41 PM UTC
The issue has been identified and a fix is being tested.
- resolved Aug 14, 2026, 05:50 PM UTC
Walkthroughs are confirmed working correctly via a bugfix. Some users may need to restart their app if they aren't seeing Walkthroughs working at first.
Your product runs on more than CompanyCam
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services