CompanyCam incident

We're seeing general app unresponsiveness, photos not uploading, and projects not loading on the project feed after creation

Major Vendor's status page →

Resolved after 8 hours 19 minutes, affecting Web App and Search and 1 more, on July 24, 2026.

identified Jul 25, 2026, 02:45 AM UTC

We are continuing to work on a fix for this issue.

Started: Jul 24, 2026, 06:44 PM UTC
Resolved: Jul 25, 2026, 03:04 AM UTC
Duration: 8h 19m
Detected by Pingoru: Jul 24, 2026, 06:44 PM UTC

Affected components

Web AppSearchMobile App

Update timeline

investigating Jul 24, 2026, 06:44 PM UTC

We are currently investigating this issue.
investigating Jul 24, 2026, 07:02 PM UTC

We are continuing to investigate this issue.
investigating Jul 24, 2026, 07:22 PM UTC

We are continuing to investigate this issue.
identified Jul 24, 2026, 07:37 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Jul 24, 2026, 07:38 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Jul 24, 2026, 07:51 PM UTC

We are continuing to monitor for any further issues.
monitoring Jul 24, 2026, 08:23 PM UTC

We are continuing to monitor for any further issues.
monitoring Jul 24, 2026, 08:55 PM UTC

We are continuing to monitor for any further issues.
identified Jul 24, 2026, 09:11 PM UTC

The issue has been identified and a fix is being implemented.
identified Jul 24, 2026, 09:28 PM UTC

We are continuing to work on a fix for this issue.
identified Jul 24, 2026, 09:46 PM UTC

We are continuing to work on a fix for this issue.
identified Jul 24, 2026, 10:07 PM UTC

We are continuing to work on a fix for this issue.
monitoring Jul 24, 2026, 10:27 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Jul 24, 2026, 10:42 PM UTC

We are continuing to monitor for any further issues.
monitoring Jul 24, 2026, 11:28 PM UTC

We are continuing to monitor for any further issues.
monitoring Jul 24, 2026, 11:50 PM UTC

We are continuing to monitor for any further issues.
monitoring Jul 25, 2026, 12:44 AM UTC

We are continuing to monitor for any further issues.
identified Jul 25, 2026, 01:02 AM UTC

The issue has been identified and a fix is being implemented.
identified Jul 25, 2026, 01:24 AM UTC

We are continuing to work on a fix for this issue.
identified Jul 25, 2026, 01:38 AM UTC

We are continuing to work on a fix for this issue.
identified Jul 25, 2026, 01:56 AM UTC

We are continuing to work on a fix for this issue.
identified Jul 25, 2026, 02:08 AM UTC

We are continuing to work on a fix for this issue.
identified Jul 25, 2026, 02:21 AM UTC

We are continuing to work on a fix for this issue.
identified Jul 25, 2026, 02:45 AM UTC

We are continuing to work on a fix for this issue.
resolved Jul 25, 2026, 03:04 AM UTC

This incident has been resolved.

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