CompanyCam incident

Issues logging in on the CompanyCam web app

Major Resolved View vendor source →

CompanyCam experienced a major incident on July 10, 2025 affecting Web App, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 05:19 PM UTC
Resolved
Jul 10, 2025, 06:45 PM UTC
Duration
1h 25m
Detected by Pingoru
Jul 10, 2025, 05:19 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jul 10, 2025, 05:19 PM UTC

    Logging into the web app results in an error that you need to log in or sign up to continue. We are investigating the issue. In the meantime, you can log in on the mobile app.

  2. identified Jul 10, 2025, 06:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 10, 2025, 06:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 10, 2025, 06:45 PM UTC

    This incident has been resolved.