CompanyCam incident

Degraded performance for CompanyCam's Signature feature due to a provider issue

Minor Resolved View vendor source →

CompanyCam experienced a minor incident on October 1, 2025 affecting Web App and Mobile App, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 02:48 PM UTC
Resolved
Oct 01, 2025, 06:01 PM UTC
Duration
3h 12m
Detected by Pingoru
Oct 01, 2025, 02:48 PM UTC

Affected components

Web AppMobile App

Update timeline

  1. investigating Oct 01, 2025, 02:48 PM UTC

    We've identified an issue causing degraded performance of CompanyCam's Signature feature. This stems from a larger issue with one of our providers, Dropbox. We will keep you updated on the status of this issue. Please reach out via chat or email if you have further questions!

  2. resolved Oct 01, 2025, 06:01 PM UTC

    Dropbox has implemented a fix and is monitoring the results. If you continue to experience issues, please contact our Support Team through the in-app chat or by email at [email protected].