Cohesity experienced a major incident on August 11, 2025 affecting Cohesity Cloud Services Portal and Cohesity FortKnox and 1 more component, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Cohesity Cloud Services PortalCohesity FortKnoxCohesity DataHawkCohesity App StoreSmart AssistantIdentity Management
Update timeline
- investigating Aug 11, 2025, 07:52 PM UTC
We want to let our customers know that we are seeing issues while logging into the Cohesity Cloud services. At this time, one of our underlying cloud vendors is having issues, which is causing this disruption. We are closely working with our vendor to address this issue as soon as possible. We apologize for any inconvenience.
- investigating Aug 11, 2025, 07:58 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 11, 2025, 11:02 PM UTC
The issue is addressed by our cloud vendor, and we are closely monitoring the situation.
- resolved Aug 11, 2025, 11:24 PM UTC
This incident has been resolved.