Cohesity incident

Helios Gov & CCS Gov Impact

Cohesity is currently experiencing a major incident affecting Cohesity Cloud Services Portal and Cluster connectivity, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 06:35 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
Jun 03, 2026, 06:35 PM UTC

Affected components

Cohesity Cloud Services PortalCluster connectivity

Update timeline

  1. investigating Jun 03, 2026, 06:35 PM UTC

    We want to let you know that we are encountering issues with our Helios service. As a result of this you might experience frequent logout in the Management portal and device connector service. We are aggressively working to resolve the issues. We apologize for any inconvenience.

  2. investigating Jun 03, 2026, 07:45 PM UTC

    We have identified the root cause of the current outage and our team is actively working toward a resolution. This issue affects only CCS customers on Helios Gov. Customers managing on-premises clusters through Helios Gov are not impacted and can continue operating normally. We will share a further update as soon as one is available. We appreciate your patience.