Cohesity incident

Intermittent issue impacting OneDrive and Mailbox workloads in CCS.

Resolved after 22 days 16 hours, affecting Cohesity Cloud Services Portal, on August 24, 2026.

identified Aug 24, 2026, 08:47 PM UTC

We are currently investigating an intermittent issue impacting certain Microsoft 365 backup jobs (OneDrive and mailbox workloads). Some objects may temporarily be reported as Unprotected, and new backup jobs may be temporarily unable to run. Please be assured this is not attributable to any action on your part; our team has identified the root cause and is implementing a fix. We will provide further updates as they become available.

Started
Aug 24, 2026, 08:47 PM UTC
Resolved
Sep 16, 2026, 01:47 PM UTC
Duration
22d 16h
Detected by Pingoru
Aug 24, 2026, 08:47 PM UTC

Affected components

Cohesity Cloud Services Portal

Update timeline

  1. identified Aug 24, 2026, 08:47 PM UTC

    We are currently investigating an intermittent issue impacting certain Microsoft 365 backup jobs (OneDrive and mailbox workloads). Some objects may temporarily be reported as Unprotected, and new backup jobs may be temporarily unable to run. Please be assured this is not attributable to any action on your part; our team has identified the root cause and is implementing a fix. We will provide further updates as they become available.

  2. resolved Sep 16, 2026, 01:47 PM UTC

    This issue has been resolved.

Your product runs on more than Cohesity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →