Cohesity incident

Data Processing Delays - Activity Page and Reports Affected

Cohesity experienced a minor incident on August 24, 2026 affecting Cohesity Cloud Services Portal, lasting 22h 22m. The incident has been resolved; the full update timeline is below.

Started: Aug 24, 2026, 05:16 PM UTC
Resolved: Aug 25, 2026, 03:39 PM UTC
Duration: 22h 22m
Detected by Pingoru: Aug 24, 2026, 05:16 PM UTC

Affected components

Cohesity Cloud Services Portal

Update timeline

investigating Aug 24, 2026, 05:16 PM UTC

The Activity Page and Reports on the Helios platform may show delayed or stale information due to an unplanned background sync issue. Our team has identified the cause and is actively working to resolve it. We'll post an update once syncing is back to normal — thanks for your patience!
monitoring Aug 25, 2026, 10:51 AM UTC

We have deployed a fix, and the sync is expected to complete within the next six hours. We will keep you updated on the progress.
resolved Aug 25, 2026, 03:39 PM UTC

The Activity Page and Reports on the Helios platform should be fully functional with no lag now.