Cohesity incident

Stale Activity Page and Reporting Data on Helios

Resolved after 18 hours 4 minutes, affecting Cohesity Cloud Services Portal and Cohesity FortKnox and 1 more, on May 13, 2026.

monitoring May 13, 2026, 03:22 PM UTC

Some parts of the Helios platform, including the Activity Page and Reports, may display delayed or stale information due to recent system maintenance. Your data is safe we're actively re-syncing everything and will update you as soon as services are fully restored. Thank you for your patience.

Started
May 13, 2026, 03:22 PM UTC
Resolved
May 14, 2026, 09:26 AM UTC
Duration
18h 4m
Detected by Pingoru
May 13, 2026, 03:22 PM UTC

Affected components

Cohesity Cloud Services PortalCohesity FortKnoxCohesity DataHawk

Update timeline

  1. monitoring May 13, 2026, 03:22 PM UTC

    Some parts of the Helios platform, including the Activity Page and Reports, may display delayed or stale information due to recent system maintenance. Your data is safe we're actively re-syncing everything and will update you as soon as services are fully restored. Thank you for your patience.

  2. resolved May 14, 2026, 09:26 AM UTC

    This incident has been resolved.

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