Channel.io incident

Issue detected with Channel Talk system

Resolved after 5 minutes, affecting 💬 Live Chat and 📞 Meet and 1 more, on October 27, 2026.

resolved Oct 27, 2026, 09:00 AM UTC

The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

Started
Oct 27, 2026, 08:55 AM UTC
Resolved
Oct 27, 2026, 09:00 AM UTC
Duration
5m
Detected by Pingoru
Oct 27, 2026, 08:55 AM UTC

Affected components

💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface

Update timeline

  1. investigating Oct 27, 2026, 08:55 AM UTC

    Channel Talk system is experiencing an issue. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

  2. resolved Oct 27, 2026, 09:00 AM UTC

    The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

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