Is Ada down?

Last checked 5m ago
Current status
Ada is up

No incidents right now.

Official status page: https://status.ada.support · Polled every 5 minutes · 10 components tracked

Ada is operational right now. Last checked 5m ago; the most recent incident resolved 5d ago.

Real-time Ada status, recent outages, and incident history — pulled directly from Ada's official status page at https://status.ada.support every 5 minutes. Pingoru tracks 10 Ada services and has captured 20 incidents in the last 90 days (96.16% uptime). Get email, Slack, Discord, or webhook alerts the moment Ada reports a new incident — free for 5 monitors, no credit card.

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Ada uptime 96.16% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 8h 50m
    Started Jul 24, 2026, 10:41 AM UTC · Resolved Jul 24, 2026, 07:32 PM UTC
    Timeline · 2 updates
    • investigating · Jul 24, 2026, 10:41 AM UTC

      We are currently investigating an issue where users cannot select availability rules variables in playbook (V1 + V2)

    • resolved · Jul 24, 2026, 07:32 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 12m
    Started Jul 21, 2026, 02:29 PM UTC · Resolved Jul 21, 2026, 03:41 PM UTC
    Dashboard
    Timeline · 5 updates
    • investigating · Jul 21, 2026, 02:29 PM UTC

      We are investigating reports of clients being unable to access their ai agent dashboards.

    • identified · Jul 21, 2026, 02:29 PM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Jul 21, 2026, 02:58 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Jul 21, 2026, 03:13 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 21, 2026, 03:41 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 59m
    Started Jul 17, 2026, 12:48 AM UTC · Resolved Jul 17, 2026, 01:48 AM UTC
    DashboardVoiceChat
    Timeline · 5 updates
    • investigating · Jul 17, 2026, 12:48 AM UTC

      We're investigating reports of admins being unable to access pages of their Ada dashboard. Admins may occasionally see a 403 error when accessing their backend dashboards.

    • investigating · Jul 17, 2026, 01:03 AM UTC

      We've identified additional impact to this incident. Some end users may experience their chat sessions failing to load.

    • identified · Jul 17, 2026, 01:26 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jul 17, 2026, 01:26 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 17, 2026, 01:48 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 8m
    Started Jul 16, 2026, 10:41 AM UTC · Resolved Jul 16, 2026, 11:49 AM UTC
    APIs
    Timeline · 2 updates
    • monitoring · Jul 16, 2026, 10:41 AM UTC

      Authentication to MCP server is failing due to an outage at WorkOS. A fix for the same has been deployed and is being monitored by WorkOS. Incident page: https://status.workos.com/

    • resolved · Jul 16, 2026, 11:49 AM UTC

      WorkOS fix is now effective, and we have stopped monitoring the issue.

    Latest: WorkOS fix is now effective, and we have stopped monitoring the issue.

  5. Resolved 19m
    Started Jul 14, 2026, 01:31 PM UTC · Resolved Jul 14, 2026, 01:51 PM UTC
    Agent Handoffs
    Timeline · 3 updates
    • investigating · Jul 14, 2026, 01:31 PM UTC

      We are working on finding the cause of the issue.

    • identified · Jul 14, 2026, 01:50 PM UTC

      The root cause has been identified as a security policy on our SMTP server.

    • resolved · Jul 14, 2026, 01:51 PM UTC

      A fix has been deployed, and queued Zendesk Emails are being sent out now.

    Latest: A fix has been deployed, and queued Zendesk Emails are being sent out now.

See the full Ada outage history

11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Ada outage history →

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Outage history

Past 90 days · 16 incidents View full outage history →