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Official status page: https://status.ada.support · Polled every 5 minutes · 10 components tracked

Real-time Ada status, recent outages, and incident history — pulled directly from Ada's official status page at https://status.ada.support every 5 minutes. Pingoru tracks 10 Ada services and has captured 19 incidents in the last 90 days (97.39% uptime). Get email, Slack, Discord, or webhook alerts the moment Ada reports a new incident — free for 5 monitors, no credit card.

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Ada uptime 97.39% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Increase in Emergency Voice Handoffs
    Resolved 33m
    Started Apr 28, 2026, 07:57 PM UTC · Resolved Apr 28, 2026, 08:30 PM UTC
    Voice
    2 updates · show timeline
    • monitoring · Apr 28, 2026, 08:17 PM UTC

      We are investigating an increase in emergency handoffs affecting a subset of customers. The issue has been identified and deployed the fix. Our monitoring indicates the situation is recovering and we are actively investigating the root cause.

    • resolved · Apr 28, 2026, 08:30 PM UTC

      We have resolved an issue that caused an increase in emergency handoffs for a subset of customers.

    Latest: We have resolved an issue that caused an increase in emergency handoffs for a subset of customers.

  2. Language detection is currently showing degraded performance for language switching
    Resolved 1h 54m
    Started Apr 24, 2026, 03:06 PM UTC · Resolved Apr 24, 2026, 05:00 PM UTC
    Chat
    4 updates · show timeline
    • investigating · Apr 24, 2026, 03:06 PM UTC

      We are currently investigating this issue

    • investigating · Apr 24, 2026, 03:40 PM UTC

      We are continuing to investigate this issue.

    • identified · Apr 24, 2026, 04:16 PM UTC

      We have identified the root cause of the behaviour and are working to solution a resolution at this time.

    • resolved · Apr 24, 2026, 05:00 PM UTC

      We have identified the root cause of the language detection issue affecting non-English responses. Improvements are actively in progress and will be delivered as part of our ongoing engineering work.

    Latest: We have identified the root cause of the language detection issue affecting non-English responses. Improvements are actively in progress and will be delivered as part of our ongoin…

See the full Ada outage history

15 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 9 incidents
  • Increase in Emergency Voice Handoffs Resolved
    Started Apr 28, 2026, 07:57 PM UTC · Resolved Apr 28, 2026, 08:30 PM UTC · 33m
  • Language detection is currently showing degraded performance for language switching Resolved
    Started Apr 24, 2026, 03:06 PM UTC · Resolved Apr 24, 2026, 05:00 PM UTC · 1h 54m
  • Investigating - Elevated Handoffs Resolved
    Started Apr 09, 2026, 10:12 PM UTC · Resolved Apr 09, 2026, 10:39 PM UTC · 27m
  • Issues with Ada's Zendesk integration are being investigated Resolved
    Started Apr 07, 2026, 03:37 PM UTC · Resolved Apr 07, 2026, 07:35 PM UTC · 3h 58m
  • Conversation View Delays Are Being Investigated Resolved
    Started Apr 07, 2026, 03:27 PM UTC · Resolved Apr 07, 2026, 10:07 PM UTC · 6h 39m
  • Dashboard Analytics and Conversation View - Data Processing Delays - Ficanex Cluster Resolved
    Started Apr 06, 2026, 11:37 PM UTC · Resolved Apr 07, 2026, 01:10 AM UTC · 1h 32m
  • Delays in Conversation View for US2 Cluster Resolved
    Started Apr 03, 2026, 04:38 PM UTC · Resolved Apr 03, 2026, 05:53 PM UTC · 1h 14m
  • US2 Cluster ai agents failing to load chat window Resolved
    Started Apr 03, 2026, 04:32 PM UTC · Resolved Apr 03, 2026, 06:40 PM UTC · 2h 8m

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Track Ada uptime & incident history

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Frequently asked questions

What is Ada's uptime?
Over the last 90 days, Ada reported 97.39% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.ada.support — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Ada's uptime history rolling forward in real time.
Has Ada had outages in 2026?
Yes — Ada has had 19 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Ada outage?
The most recent Ada incident was "Increase in Emergency Voice Handoffs", which started on April 28, 2026 and was resolved on April 28, 2026. Pingoru captured this directly from https://status.ada.support. See the full incident card above for affected components and the update timeline.
How often does Ada have outages?
Based on the last 90 days, Ada averages 6.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Ada's status page?
Ada's official status page is https://status.ada.support. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Ada down right now?
Ada is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Ada reports a change. Current status is based on 10 tracked services.
How does Pingoru know if Ada is down?
We read https://status.ada.support directly, using Ada's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Ada has an outage?
Create a free Pingoru account and add Ada as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Ada's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Ada incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Ada issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Ada status?
We use Ada's own status page at https://status.ada.support. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Ada components are reporting operational. No incidents are currently affecting service.

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