Is Ada down?
Last checked 5m agoNo incidents right now.
Ada is operational right now. Last checked 5m ago; the most recent incident resolved 5d ago.
Real-time Ada status, recent outages, and incident history — pulled directly from Ada's official status page at https://status.ada.support every 5 minutes. Pingoru tracks 10 Ada services and has captured 20 incidents in the last 90 days (96.16% uptime). Get email, Slack, Discord, or webhook alerts the moment Ada reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- investigating · Jul 24, 2026, 10:41 AM UTC
We are currently investigating an issue where users cannot select availability rules variables in playbook (V1 + V2)
- resolved · Jul 24, 2026, 07:32 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Dashboard
Timeline · 5 updates
- investigating · Jul 21, 2026, 02:29 PM UTC
We are investigating reports of clients being unable to access their ai agent dashboards.
- identified · Jul 21, 2026, 02:29 PM UTC
The issue has been identified and a fix is being implemented.
- identified · Jul 21, 2026, 02:58 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · Jul 21, 2026, 03:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 21, 2026, 03:41 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DashboardVoiceChat
Timeline · 5 updates
- investigating · Jul 17, 2026, 12:48 AM UTC
We're investigating reports of admins being unable to access pages of their Ada dashboard. Admins may occasionally see a 403 error when accessing their backend dashboards.
- investigating · Jul 17, 2026, 01:03 AM UTC
We've identified additional impact to this incident. Some end users may experience their chat sessions failing to load.
- identified · Jul 17, 2026, 01:26 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jul 17, 2026, 01:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 17, 2026, 01:48 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- APIs
Timeline · 2 updates
- monitoring · Jul 16, 2026, 10:41 AM UTC
Authentication to MCP server is failing due to an outage at WorkOS. A fix for the same has been deployed and is being monitored by WorkOS. Incident page: https://status.workos.com/
- resolved · Jul 16, 2026, 11:49 AM UTC
WorkOS fix is now effective, and we have stopped monitoring the issue.
Latest: WorkOS fix is now effective, and we have stopped monitoring the issue.
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- Agent Handoffs
Timeline · 3 updates
- investigating · Jul 14, 2026, 01:31 PM UTC
We are working on finding the cause of the issue.
- identified · Jul 14, 2026, 01:50 PM UTC
The root cause has been identified as a security policy on our SMTP server.
- resolved · Jul 14, 2026, 01:51 PM UTC
A fix has been deployed, and queued Zendesk Emails are being sent out now.
Latest: A fix has been deployed, and queued Zendesk Emails are being sent out now.
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See the full Ada outage history
11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Ada outage history →Or sign up free to get alerts when Ada breaks · 10 free monitors · No credit card
- Started Jul 24, 2026, 10:41 AM UTC · Resolved Jul 24, 2026, 07:32 PM UTC · 8h 50m
- Agent dashboards are unable to load. ResolvedStarted Jul 21, 2026, 02:29 PM UTC · Resolved Jul 21, 2026, 03:41 PM UTC · 1h 12m
- Started Jul 17, 2026, 12:48 AM UTC · Resolved Jul 17, 2026, 01:48 AM UTC · 59m
- Started Jul 16, 2026, 10:41 AM UTC · Resolved Jul 16, 2026, 11:49 AM UTC · 1h 8m
- Started Jul 14, 2026, 01:31 PM UTC · Resolved Jul 14, 2026, 01:51 PM UTC · 19m
- Started Jul 12, 2026, 11:45 AM UTC · Resolved Jul 13, 2026, 07:56 PM UTC · 1d 8h
- Started Jul 10, 2026, 04:46 PM UTC · Resolved Jul 10, 2026, 07:12 PM UTC · 2h 26m
- Started Jul 09, 2026, 04:44 AM UTC · Resolved Jul 09, 2026, 04:55 AM UTC · 10m