Channable Outage History

Channable is up right now

There were 2 Channable outages since February 20, 2026 totaling 3h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.channablestatus.com

Major March 4, 2026

Elevated error rate when running import jobs

Detected by Pingoru
Mar 04, 2026, 01:56 PM UTC
Resolved
Mar 04, 2026, 04:26 PM UTC
Duration
2h 29m
Affected: ShopifyOtherCreative suite (Dynamic Image Editor)
Timeline · 5 updates
  1. identified Mar 04, 2026, 01:56 PM UTC

    We have identified an issue which is causing some import jobs to fail to run. Affected jobs will show a red 'Failed' marker in the Channable tool. We have identified a likely cause of the issue and are working on a fix. Any affected import or export jobs will be rerun automatically once we have determined the issue is fixed.

  2. monitoring Mar 04, 2026, 02:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 04, 2026, 02:53 PM UTC

    The issue that was causing the import jobs has been determined to be fixed. We have been made aware of an additional issue which is preventing projects using the image editor from working correctly. Affected projects will also show a red 'Failed' marker in the Channable tool. We have identified the cause of this issue as well and are working on deploying a fix. Any affected export jobs will be rerun automatically once we have determined the issue is fixed.

  4. monitoring Mar 04, 2026, 03:25 PM UTC

    The issue affecting the exports using the image editor has been confirmed to be fixed. All affected import and export jobs have been resubmitted and will be retried by our system shortly.

  5. resolved Mar 04, 2026, 04:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 20, 2026

Channable is showing pages incorrectly

Detected by Pingoru
Feb 20, 2026, 03:22 PM UTC
Resolved
Feb 20, 2026, 04:31 PM UTC
Duration
1h 9m
Affected: Channable toolAdsMarketplacesCreative suite (Dynamic Image Editor)
Timeline · 3 updates
  1. investigating Feb 20, 2026, 03:22 PM UTC

    Issues loading and processing items causing the tool to sometimes not show pages correctly. We are investigating the scope of the problem at the moment. We can see that exports, rules and creatives are mainly affected.

  2. monitoring Feb 20, 2026, 03:30 PM UTC

    Restarted affected services and we will monitor. Missed orders or offer updates will be picked up, although with a slight delay. Any delayed exports or imports will continue to run again.

  3. resolved Feb 20, 2026, 04:31 PM UTC

    The incident has been resolved. No systems are currently affected anymore and processes are being caught up on. Do note that there still might be a small delay while we work through the backlog of tasks that got delayed.

Read the full incident report →

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