Channable experienced a minor incident on November 7, 2025 affecting Channable tool, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 07, 2025, 08:51 AM UTC
We are currently investigating a problem with our rule processing engine which leads to degraded performance of item processing in Channable. This means that any page where items are shown in Channable will not work as expected and might show signs of slowness.
- investigating Nov 07, 2025, 08:58 AM UTC
After some further complications, Channable is reported to be unreachable for certain users. We are working to add processing capacity in order to restore operations.
- monitoring Nov 07, 2025, 09:03 AM UTC
The issue was identified and our expected solution is having a positive effect on the recovery of the system. We are actively monitoring while the system recovers.
- resolved Nov 07, 2025, 10:17 AM UTC
After monitoring we concluded that our systems are operational again and back to their original state of working.