Channable incident

Shopify imports not working

Minor Resolved View vendor source →

Channable experienced a minor incident on October 9, 2025 affecting Shopify, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 06:33 AM UTC
Resolved
Oct 09, 2025, 10:07 AM UTC
Duration
3h 33m
Detected by Pingoru
Oct 09, 2025, 06:33 AM UTC

Affected components

Shopify

Update timeline

  1. investigating Oct 09, 2025, 06:33 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 09, 2025, 07:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2025, 10:07 AM UTC

    This incident has been resolved.