Channable incident

Not reachable by phone

Critical Resolved View vendor source →

Channable experienced a critical incident on January 19, 2026 affecting Inbound Calls, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 08:07 AM UTC
Resolved
Jan 19, 2026, 08:45 AM UTC
Duration
37m
Detected by Pingoru
Jan 19, 2026, 08:07 AM UTC

Affected components

Inbound Calls

Update timeline

  1. identified Jan 19, 2026, 08:07 AM UTC

    Our phone provider is experiencing issues with their authentication system. This means our support department is not reachable by telephone. We are still reachable through all other means

  2. identified Jan 19, 2026, 08:45 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jan 19, 2026, 08:45 AM UTC

    This incident has been resolved.